Front Desk Assistant/Receptionist

Surgery Partners Brand; Tooele (UT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health, dental, vision

Job summary

Surgery Partners Brand is seeking a Front Desk Assistant to greet patients, handle check-in, update demographics and insurance in our system, and support front desk operations.

The role involves assisting patients, balancing petty cash, collecting co-pays, and providing backup for phones and other staff as needed in a busy clinic environment.

Qualifications

• 1-2 years of healthcare experience preferred.
• High School Diploma required.
• Knowledge of clinic policies, medical terminology and patient privacy.

Responsibilities

• Greet patients and manage front desk check-in.
• Maintain current demographic and insurance information in systems and charts.
• Assist with opening procedures and light office duties.
• Collect co-pays and co-insurances; balance petty cash.
• Support patients with phone and front desk needs as required.

Skills

Multitasking

Compassion

Professional demeanor

Written & verbal comms

Education

High School Diploma

Job description

Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

Greeting patients, performing check-in procedures, maintaining current demographic and insurance information in computer and in the chart, performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

1-2 years experience in healthcare background

SUPERVISION RECEIVED:

ASC Director and/or Office Supervisor.

ESSENTIAL FUNCTIONS:

EDUCATION:

High School Diploma, with 1-2 years experience in healthcare background

KNOWLEDGE:

• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.

SKILLS:

• Must be able to multi – task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations.

ABILITIES:

• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

PHYSICAL/MENTAL DEMANDS:

Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS:

Normal busy office environment with much patient contact. Occasional evening work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.