Front Desk Records Specialist – Notary & VCIN/NCIC Support

Nigel Wright Consultancy Ltd (UK); Leesburg (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Loudoun County Sheriff's Office is seeking a full-time Customer Service Specialist in the Records Section. The role supports front counter operations, handles visitor badges, and assists with criminal history checks andNotary Public duties.

Candidates should have a High School diploma and clerical public-facing experience. US citizenship or 10-year residency, VCIN/NCIC certification, and Notary Public license within one year are required.

Qualifications

• High School diploma or equivalent with clerical/public contact experience preferred.
• Must pass VCIN/NCIC written exam and become certified.
• Notary Public license required within one year of employment.

Responsibilities

• Greet and direct visitors at the front counter and direct to appropriate destinations.
• Coordinate with divisions regarding appointments, training, and meetings.
• Issue and reconcile daily visitor badges and logs.

Skills

Customer service

Communication skills

Multi-tasking

Team collaboration

Education

High School diploma or equivalent

VCIN/NCIC certification

Notary Public license within 1 year

Tools

VCIN/NCIC system access

Notary management software

Job description

Loudoun County Sheriff's Office is seeking a full-time Customer Service Specialist in the Records Section. The role supports front counter operations, handles visitor badges, and assists with criminal history checks andNotary Public duties.

Candidates should have a High School diploma and clerical public-facing experience. US citizenship or 10-year residency, VCIN/NCIC certification, and Notary Public license within one year are required.