Senior Living Admin Assistant – Front Desk & Billing

Carlton Senior Living; Elk Grove (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Anniversary Bonus

Immediate Pay

Fitness/Education Reimbursement

Complimentary employee meals

Holiday pay

Sick/Vacation Time

Medical/Dental/Vision

Job summary

Carlton Senior Living in Elk Grove, CA is seeking an Administrative Assistant to support payroll, onboarding, billing, and front-desk duties. The role includes handling employee files, ensuring certifications, and assisting with collections and visitor reception.

The position runs Sunday through Thursday, 9am to 5pm, with occasional flexibility. Compensation ranges from $21 to $23 per hour and includes a benefits package and staff meals.

Qualifications

• Must have strong verbal and written communication skills.
• Proficient in basic computer applications such as Microsoft Office, email, and scheduling systems.
• Prior administrative experience preferred but not required – we will train the right candidate!

Responsibilities

• Maintain and set up employee files and payroll folders; ensure information is on file.
• Set up onboarding paperwork and employee files; purge old files.
• Check first aid certification, licenses, and I-9s are current.
• Process resident billing and respond to billing questions; triage inquiries to managers.
• Locate and attach files to correspondence for employer response.
• Escalate complex billing discrepancies to Executive Director.
• Assist with collection letters and follow-up as directed.
• Files monthly Long Term Care insurance documents.
• Provide daily breaks for the Director of First Impressions and act as backup; greet visitors and direct them.
• Answer calls and take messages; monitor emergency lights and alarms.

Skills

Verbal communication

Written communication

MS Office

Scheduling systems

Customer service

Tools

Microsoft Office

Job description

Carlton Senior Living in Elk Grove, CA is seeking an Administrative Assistant to support payroll, onboarding, billing, and front-desk duties. The role includes handling employee files, ensuring certifications, and assisting with collections and visitor reception.

The position runs Sunday through Thursday, 9am to 5pm, with occasional flexibility. Compensation ranges from $21 to $23 per hour and includes a benefits package and staff meals.