Front Desk Receptionist - Virginia Beach - Part Time

Rodgers Consulting; Virginia Beach (VA); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Paid Sick Time

Wellness resources

Great Work Environment

Competitive Compensation

Job summary

Rodgers Consulting Inc. is seeking an experienced receptionist to be the welcoming face for veterans, families, and staff at our clinic in Virginia Beach. The ideal candidate brings strong customer service, organization, and empathy to support veterans with respect.

The role is part-time, with Sundays 8:00 am–5:00 pm and potential additional hours during weekdays. Proficiency with Apple products and Google Suite is preferred, and HIPAA compliance is required to protect patient confidentiality.

Qualifications

• High school diploma or equivalent; additional education is a plus.
• Proficient in computer skills; experience with Apple products and Google Suite is preferred.
• Proven experience as a receptionist or in a customer service role.
• Strong communication and interpersonal skills, with the ability to use chat and online tools effectively.
• Excellent organizational and multitasking abilities.
• Sensitivity and empathy towards veterans and their unique needs.
• Attention to detail and a commitment to excellent customer service.

Responsibilities

• Greet veterans, visitors, and staff with courtesy and professionalism.
• Verify patient demographics and facilitate intake.
• Manage appointment calendar and check-in processes.
• Assist veterans with completing necessary forms.
• Conduct basic screening checks as required.
• Provide information in person and via phone/email, incl. directions.
• Communicate using online chat and other digital tools.
• Perform clerical duties: filing, photocopying, scanning, faxing.
• Maintain a clean, organized reception and office space.
• Order office supplies and manage inventory.
• Collaborate with medical staff to ensure efficient patient flow.
• Answer calls and emails, directing inquiries to the right team.
• Ensure security by following safety protocols and reception access.
• Comply with HIPAA and patient confidentiality.

Skills

Communication

Interpersonal skills

Multitasking

Empathy

Attention to detail

Education

High school diploma or equivalent

Tools

Apple products

Google Suite

Job description

Job Summary

We are seeking an experienced, dedicated, and professional receptionist to join our team! As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. This role is vital to creating a positive experience for all who enter our clinic. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect.

Benefits:

• Paid Sick Time
• Competitive salary
• Wellness resources
  

Benefits/Perks

• Great Work Environment
• Competitive Compensation
  

Job Summary

We are seeking an experienced, dedicated, and professional receptionist to join our team! As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. This role is vital to creating a positive experience for all who enter our clinic. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect.

Responsibilities

• Greet and welcome veterans, visitors, and staff with courtesy and professionalism.
• Verify patient demographics and facilitate the intake process.
• Manage the appointment calendar and check-in processes efficiently.
• Assist veterans with completing necessary paperwork as needed.
• Conduct basic screening checks, including temperature or blood pressure checks, as required.
• Provide accurate information in person and via phone/email, including directions to the office using internet maps/GPS.
• Communicate effectively using online chat and other digital communication tools.
• Perform clerical duties such as filing, photocopying, scanning, and faxing.
• Maintain a clean, organized reception and office space.
• Order office supplies and manage inventory.
• Collaborate with medical staff and management to ensure efficient patient flow and clinic operations.
• Answer phone calls and emails promptly, directing inquiries to the appropriate team member or department.
• Ensure office security by adhering to safety protocols and managing access via the reception desk.
• Comply with HIPAA regulations and uphold patient confidentiality standards.
  

Qualifications/Requirements

• High school diploma or equivalent; additional education is a plus.
• Proficient in computer skills; experience with Apple products and Google Suite is preferred.
• Proven experience as a receptionist or in a customer service role.
• Strong communication and interpersonal skills, with the ability to use chat and online tools effectively.
• Excellent organizational and multitasking abilities.
• Sensitivity and empathy towards veterans and their unique needs.
• Attention to detail and a commitment to excellent customer service.
  

Schedule

This is a part‑time position, requiring 8‑16 hours per week. Primary hours are on Sundays from 8:00 am to 5:00 pm, with potential additional hours available during the Monday to Friday workweek as needed.