Part-Time Front Desk Receptionist for Veterans

Rodgers Consulting Inc; Virginia Beach (VA); Presencial; USD 21 000 - 34 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid Sick Time

Wellness resources

Great Work Environment

Competitive Compensation

Resumo da oferta

Rodgers Consulting Inc. is seeking an experienced receptionist to be the welcoming face for veterans, families, and staff at our clinic in Virginia Beach. The ideal candidate brings strong customer service, organization, and empathy to support veterans with respect.

The role is part-time, with Sundays 8:00 am–5:00 pm and potential additional hours during weekdays. Proficiency with Apple products and Google Suite is preferred, and HIPAA compliance is required to protect patient confidentiality.

Qualificações

• High school diploma or equivalent; additional education is a plus.
• Proficient in computer skills; experience with Apple products and Google Suite is preferred.
• Proven experience as a receptionist or in a customer service role.
• Strong communication and interpersonal skills, with the ability to use chat and online tools effectively.
• Excellent organizational and multitasking abilities.
• Sensitivity and empathy towards veterans and their unique needs.
• Attention to detail and a commitment to excellent customer service.

Responsabilidades

• Greet veterans, visitors, and staff with courtesy and professionalism.
• Verify patient demographics and facilitate intake.
• Manage appointment calendar and check-in processes.
• Assist veterans with completing necessary forms.
• Conduct basic screening checks as required.
• Provide information in person and via phone/email, incl. directions.
• Communicate using online chat and other digital tools.
• Perform clerical duties: filing, photocopying, scanning, faxing.
• Maintain a clean, organized reception and office space.
• Order office supplies and manage inventory.
• Collaborate with medical staff to ensure efficient patient flow.
• Answer calls and emails, directing inquiries to the right team.
• Ensure security by following safety protocols and reception access.
• Comply with HIPAA and patient confidentiality.

Conhecimentos

Communication

Interpersonal skills

Multitasking

Empathy

Attention to detail

Formação académica

High school diploma or equivalent

Ferramentas

Apple products

Google Suite

Descrição da oferta de emprego

Rodgers Consulting Inc. is seeking an experienced receptionist to be the welcoming face for veterans, families, and staff at our clinic in Virginia Beach. The ideal candidate brings strong customer service, organization, and empathy to support veterans with respect.

The role is part-time, with Sundays 8:00 am–5:00 pm and potential additional hours during weekdays. Proficiency with Apple products and Google Suite is preferred, and HIPAA compliance is required to protect patient confidentiality.