Front Desk Receptionist & Verification Assistant

Digital Insurance LLC; Sarasota (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Paid time off

Overtime pay for non-exempt employees

Robust learning and development programs

Job-related expenses reimbursement

Job summary

Digital Insurance LLC is seeking a full-time Receptionist to manage front-desk operations and provide administrative support. You will answer phone calls, greet visitors, and handle office supplies and mail. Strong communication and organizational skills are crucial for this role.

Preferred qualifications include a high school diploma with experience in reception or customer service. Eligible employees will enjoy health, wellbeing, and retirement benefits.

Qualifications

• Excellent verbal and written communication skills are essential.
• Preferred experience in a receptionist, front-desk, or customer-service role.

Responsibilities

• Answer and direct incoming telephone calls appropriately.
• Greet and assist visitors in a professional manner.
• Handle incoming and outgoing mail, packages, and deliveries.
• Support new employee onboarding activities.
• Perform administrative tasks such as data entry and filing.

Skills

Excellent verbal and written communication skills

Strong interpersonal and customer service abilities

Professional demeanor and appearance

Exceptional organizational skills and attention to detail

Ability to work independently and as part of a team

Strong multitasking and time-management skills

Proficiency in Microsoft Office (Word, Excel, Outlook)

Strong problem-solving skills

Education

High school diploma or equivalent

Associate’s or bachelor’s degree preferred

Job description

Job Summary

The Receptionist is responsible for managing front‑desk operations and providing administrative support to ensure efficient office operations.

Essential Duties and Responsibilities

• Answer and direct incoming telephone calls appropriately
• Greet and assist visitors in a professional manner
• Manage office supplies, including inventory tracking and reorder requests as needed
• Support new employee onboarding activities
• Handle incoming and outgoing mail, packages, and deliveries
• Perform administrative tasks such as data entry, filing, and audits
• Respond to customer inquiries and resolve minor issues promptly
• Coordinate with internal departments to support smooth daily operations

Qualifications, Skills, and Requirements

• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Professional demeanor and appearance
• Exceptional organizational skills and attention to detail
• Ability to work both independently and as part of a team
• Strong multitasking and time‑management skills
• Ability to maintain confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to remain calm and effective in high‑pressure situations
• Strong problem‑solving skills

Education, Training, and Experience

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• Previous experience in a receptionist, front‑desk, or customer‑service role preferred

Working Conditions

Full‑time, in‑office position. Standard business hours: 9:00 a.m. – 5:30 p.m. Limited PTO availability from June through September due to a blackout period.

Benefits

Eligible employees receive health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs. Job‑related expenses are reimbursed per company policy and employee perks and discounts may be available.

Equal Employment Opportunity

OneDigital is an equal‑opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of veteran status, service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information or any other category protected by federal, state or local law (collectively, “protected characteristics”). Pursuant to local Fair Chance Ordinances, qualified applications with arrest or conviction records are considered for employment.