Front Desk Receptionist & Patient Care Coordinator – Medical Aesthetics Spa

Fresh Start Aesthetics Med Spa; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresh Start Aesthetics Med Spa in Scottsdale and Phoenix seeks a friendly Front Desk Receptionist to warmly welcome clients, manage appointments, and handle inquiries with professionalism.

You will manage scheduling, payment processing, and client education while promoting services and memberships. This role supports providers and keeps the front desk organized to create a luxurious guest experience. Prior spa or aesthetics exposure is a plus, as Mindbody familiarity is welcomed.

Qualifications

• Excellent communication and customer service skills.
• Friendly, positive, and professional personality.
• Strong organizational and multitasking abilities.
• Comfortable with computers and scheduling software.
• Sales-oriented mindset with attention to detail.
• Reliable, punctual, and a team player.
• Previous front desk, medical spa, or aesthetics experience preferred.
• Knowledge of Mindbody is a plus!

Responsibilities

• Greet clients with a warm, friendly, and professional attitude.
• Schedule, confirm, and manage appointments.
• Answer phone calls, texts, and client inquiries.
• Check clients in and out and process payments.
• Educate clients on services, promotions, and memberships.
• Assist with membership sales and product recommendations.
• Maintain a clean, organized, and welcoming front desk.
• Support our providers and team with daily operations.

Skills

Communication

Customer service

Organizational skills

Multitasking

Computer literacy

Sales mindset

Punctuality

Team player

Front desk experience

Mindbody knowledge

Tools

Mindbody

Job description

Front Desk Receptionist | Fresh Start Aesthetics Med Spa

📍Location:Scottsdale, AZ & Phoenix, AZ

Are you friendly, organized, and passionate about beauty, skincare, and wellness? Fresh Start Aesthetics Med Spa is looking for a motivated, professional, and outgoingFront Desk Receptionistto join our growing team!

As the first face our clients see, you'll play an important role in creating a welcoming, luxurious, and exceptional experience for every guest.

Responsibilities:

• Greet clients with a warm, friendly, and professional attitude.
  
• Schedule, confirm, and manage appointments.
  
• Answer phone calls, texts, and client inquiries.
  
• Check clients in and out and process payments.
  
• Educate clients on services, promotions, and memberships.
  
• Assist with membership sales and product recommendations.
  
• Maintain a clean, organized, and welcoming front desk.
  
• Support our providers and team with daily operations.
  

What We're Looking For:

• Excellent communication and customer service skills.
  
• Friendly, positive, and professional personality.
  
• Strong organizational and multitasking abilities.
  
• Comfortable with computers and scheduling software.
  
• Sales-oriented mindset with attention to detail.
  
• Reliable, punctual, and a team player.
  
• Previous front desk, medical spa, or aesthetics experience preferred.
  
• Knowledge of Mindbody is a plus!
  

We'd love to hear from you!

Apply today and become part of the Fresh Start Aesthetics Med Spa family!

EMAIL: [e-mail]