Front Desk Receptionist - Part Time

Hamilton Health Box; Grandfield (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Hamilton Health Box (HHB) is hiring a Front Desk Receptionist for our Grandfield, OK clinic. You will be the first contact for patients, handling check-ins, inquiries, and scheduling in a fast-paced, healthcare setting.

Ideal candidates have strong communication and customer service skills, proficiency with Microsoft Office and scheduling software, and the ability to work well with medical staff while maintaining HIPAA compliance.

Qualifications

• High school diploma or GED required.
• Two years of healthcare front desk or related experience preferred.
• Bilingual English and Spanish required to communicate with Spanish-speaking patients.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with forms and paperwork.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle confidential information per HIPAA regulations.
• Perform other administrative tasks as assigned by management.

Skills

Bilingual EN/ES

Communication skills

Interpersonal skills

Multitasking

Medical terminology

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Scheduling software

Job description

Description

Hamilton Health Box (HHB) is a rapidly growing healthcare startup operating hybrid telemedicine-enabled primary care clinics for businesses and rural communities across the country. Our goal is to find high potential individuals to drive a high-touch, low-cost healthcare experience for all of our patients and clients.

Description

Hamilton Health Box (HHB) is a rapidly growing healthcare startup operating hybrid telemedicine-enabled primary care clinics for businesses and rural communities across the country. Our goal is to find high potential individuals to drive a high-touch, low-cost healthcare experience for all of our patients and clients.

Position Summary

Accountable to the Pod Manager, the Front Desk Receptionist is responsible for the front desk operations of our small healthcare clinic. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The Front Desk Receptionist will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience.

• This position will be located in Grandfield, OK*

Requirements

Duties & Responsibilities

• Greet patients and visitors with a friendly and professional demeanor.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Verify patient information and update electronic medical records.
• Collect co-pays and process payments as needed.
• Assist patients with completing necessary forms and paperwork.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle confidential information in compliance with HIPAA regulations.
• Perform other administrative tasks as assigned by management.
• Other duties as assigned

Skills/Qualifications

• Previous experience in a medical or customer service setting preferred.
• Proficiency in Microsoft Office and scheduling software.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Familiarity with medical terminology is a plus.
• Bilingual in English and Spanish is required for this position to effectively communicate with Spanish-speaking patients.

Education/Experience

• High School Diploma or GED required
• Two (2) years experience in healthcare setting preferred.