Front Desk Receptionist / Office Assistant Bilingual English/Russian

Class Insurance AIC LLC; Vancouver (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Professional development assistance

Team training on internal workflow

Industry knowledge development

Job summary

Class Insurance Agency is seeking a dependable Front Desk Receptionist / Office Assistant for a full-time in-office role in Vancouver, WA. The position features a Monday–Friday schedule from 7:00 AM to 4:00 PM, with pay ranging from $17.00 to $20.00 per hour based on experience.

Primary duties include phone support, email correspondence, document handling, and general office tasks. Bilingual English/Russian preferred; professional, organized, and detail-oriented individuals will thrive in this

Qualifications

• Bilingual English and Russian preferred.
• Professional phone voice and strong communication skills.
• Reliable, punctual, organized, and detail-oriented.
• Comfortable using computers, email, and basic office software.
• Able to follow instructions and manage multiple small tasks accurately.

Responsibilities

• Answer incoming calls professionally and route messages to the correct team member.
• Monitor emails, organize documents, and assist with basic office workflow.
• Perform data entry and maintain accurate client and policy information.
• Help prepare, save, scan, and attach documents in the agency system.
• Support agents and service staff with daily administrative tasks.
• Keep the front office organized, professional, and welcoming.

Skills

Bilingual English/Russian

Phone etiquette

Communication skills

Reliability

Computer literacy

Tools

Office software

Job description

Class Insurance Agency

Front Desk Receptionist / Office Assistant

Stable full-time office opportunity with Class Insurance Agency

Pay - $17.00–$20.00 per hour, based on experience

Schedule - Full-time, Monday–Friday, 7:00 AM–4:00 PM

Location - In person at Park Tower Executive Office Campus, Vancouver, WA

Language - Bilingual English/Russian preferred

Environment - Professional, safe, secure office setting

Job Summary

Class Insurance Agency is looking for a dependable Front Desk Receptionist / Office Assistant to help support our commercial trucking insurance office. This is a stable in-office role for someone who is organized, professional on the phone, comfortable with computer work, and willing to learn. Most of the work is phone, email, document, and office-support related. There is little to no face-to-face client interaction, making this a good fit for someone who enjoys a calm professional office environment and takes pride in keeping daily work organized.

Key Responsibilities

• Answer incoming calls professionally and route messages to the correct team member.
• Monitor emails, organize documents, and assist with basic office workflow.
• Perform data entry and maintain accurate client and policy information.
• Help prepare, save, scan, and attach documents in the agency system.
• Support agents and service staff with daily administrative tasks.
• Keep the front office organized, professional, and welcoming.

Qualifications

• Bilingual English/Russian preferred.
• Professional phone voice and strong communication skills.
• Reliable, punctual, organized, and detail-oriented.
• Comfortable using computers, email, and basic office software.
• Able to follow instructions and manage multiple small tasks accurately.
• Office or customer-service experience preferred, but not required for the right candidate.

What We Offer

• 401(k) and 401(k) matching.
• Paid time off. l Retirement plan.
• Professional development assistance.
• Supportive office team and training on our internal workflow.
• Opportunity to learn the commercial trucking insurance industry.

Why Join Us?

Class Insurance Agency focuses on commercial trucking and transportation insurance. We offer a professional workplace, steady weekday schedule, and a team environment where accuracy, reliability, and a positive attitude matter.