Front Desk Receptionist - General Surgery FT

Gibson Area Hospital & Health Services; Gibson City (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Gibson Area Hospital & Health Services is seeking a full-time medical office assistant to greet patients, instruct and direct them, and provide liaison with medical support staff while supporting billing functions in the practice computer system.

The role includes checking in patients, balancing cash, processing credit card batches, copying medical records for insurance and legal needs, scheduling follow-ups, and recording drug tests for shipment, all within NextGen.

Responsibilities

• Check in patients, verify demographic info and update records.
• Balance cash and receipts; batch encounters for data entry.
• Run daily credit card batches and reconcile with reports.
• Copy medical records for insurance, patient transfers and for legal purposes.
• Assist in scheduling follow-up appointments at checkout.
• Record and prepare drug tests for shipment.

Skills

Customer service

Medical office software

Billing procedures

Data entry

Phone etiquette

Tools

NextGen

Job description

HOURS & SHIFT REQUIREMENTS: Full time. 80 hours per pay period. Monday - Thursday 8:00-4:30 & Friday 8:00-4:00.

General Summary

Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practice computer system including the total medical billing functions.
GIBSON AREA HOSPITAL& HEALTH SERVICES MISSION STATEMENT
To provide personalized, professional healthcare services to the residents of the Communities we serve.

Principle Duties And Responsibilities

• Check in patients, verifying demographic info and making necessary changes in computer.
• Balance the cash and the receipts, with the encounters. Batch the encounters for data entry.
• Run credit card batch at end of each day. Check credit card batch compared to TransFirst report. Post credit card payments.
• Copy medical records as requested by insurance companies, patient transfers and for legal purposes. The PCP needs to approve release of records before they can be mailed form our facility. Send billing fees for these services according to our guidelines. Scan a copy of the request in the patient’s file. Document the transactions on the PHI Log in NextGen.
• Assist in scheduling follow-up appointments as patient checks-out.
• Record drug tests and prepare drug tests for shipment.