Front Desk Receptionist - General Surgery FT

Gibson Area Hospital; Gibson City (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Gibson Area Hospital in Gibson City, IL seeks a full-time receptionist/medical billing support role to greet patients, verify demographics, and manage billing processes. You will balance daily cash, batch data entry, and process credit card transactions with attention to accuracy and compliance.

The position requires familiarity with CPT/ICD-9CM codes, strong typing speed, and knowledge of medical terminology. Prior billing experience and NextGen usage are assets.

Qualifications

• High School graduate or GED.
• 1 year secretarial and medical billing experience.
• Typing 40 wpm and computer proficiency.
• Familiarity with CPT and ICD-9CM codes either by education or experience.
• Knowledge of medical terminology and insurance.
• Strong grammar and punctuation for typing.
• Ability to use computer applications and calculators.
• Ability to read, understand, and follow instructions.
• Ability to communicate clearly and establish relationships.
• Knowledge of Medicare and governmental regulations related to collections.

Responsibilities

• Check in patients, verify demographics and update records.
• Balance cash and receipts; batch encounters for data entry.
• Run end-of-day credit card batches and reconcile reports.
• Copy medical records for insurance, patient transfers, and legal purposes.
• Assist in scheduling follow-up appointments at checkout.
• Record drug tests and prepare shipments as needed.

Skills

Typing 40 wpm

Medical billing knowledge

CPT/ICD-9CM codes

Medical terminology

Grammar and punctuation

Computer applications

Clear communication

Education

High School diploma or GED

1 year secretarial/medical billing experience

Tools

NextGen

Job description

Job Details

Job Location: Gibson City, IL 60936
Position Type: Full Time
Salary Range: $17.00 - $25.00 Hourly
HOURS & SHIFT REQUIREMENTS: Full time. 80 hours per pay period. Monday - Thursday 8:00-4:30 & Friday 8:00-4:00.

GENERAL SUMMARY

Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practice computer system including the total medical billing functions.

GIBSON AREA HOSPITAL& HEALTH SERVICES MISSION STATEMENT

To provide personalized, professional healthcare services to the residents of the Communities we serve.

PRINCIPLE DUTIES AND RESPONSIBILITIES

1. 1. Check in patients, verifying demographic info and making necessary changes in computer.
2. 2. Balance the cash and the receipts, with the encounters. Batch the encounters for data entry.
3. 3. Run credit card batch at end of each day. Check credit card batch compared to TransFirst report. Post credit card payments.
4. 4. Copy medical records as requested by insurance companies, patient transfers and for legal purposes. The PCP needs to approve release of records before they can be mailed form our facility. Send billing fees for these services according to our guidelines. Scan a copy of the request in the patient’s file. Document the transactions on the PHI Log in NextGen.
5. 5. Assist in scheduling follow-up appointments as patient checks-out.
6. 6. Record drug tests and prepare drug tests for shipment.

QualificationsPHYSICAL REQUIREMENTS

1. 1. Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds.
2. 2. Physical strength to perform the following lifting tasks:
   • Floor to waist - 20 pounds
   • 14” to waist - 30 pounds
   • Waist to shoulder - 20 pounds
   • Shoulder to overhead - 10 pounds
   • Carry 30 pounds for 30 feet
   • Push 10 pounds/force for 15 feet
   • Pull 10 pounds/force for 15 feet
3. 3. Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, operate a calculator, telephone, copier, dictation recorder, and such other office equipment as necessary.
4. 4. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
5. 5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.

REPORTING RELATIONSHIP

Reports to the Office Manager.

EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED

1. 1. High School graduation or GED.
2. 2. One year secretarial and medical billing experience.
3. 3. Typing ability of 40 wpm. Work processing experience.
4. 4. Must be familiar with CPT and ICD- 9CM codes, either through education or experience as demonstrated by past performance.
5. 5. Knowledge of medical terminology and the insurance industry.
6. 6. Knowledge of grammar, spelling, and punctuation to type correspondence.
7. 7. Skill in operating a computer and photocopy machine.
8. 8. Ability to read, understand, and follow oral and written instruction.
9. 9. Ability to sort and file materials correctly by alphabetic or numeric systems.
10. 10. Ability to speak clearly and concisely.
11. 11. Ability to establish and maintain effective working relationships with patients, employees, and the public.
12. 12. Knowledge of medical billing/collection practices.
13. 13. Knowledge of Medicare.
14. 14. Knowledge of governmental legal and regulatory provisos related to collection activities.
15. 15. Skill with computer applications and use of calculator.
16. 16. Ability to deal courteously with patients, co-workers, and others.
17. 17. Ability to communicate clearly.

INFECTION EXPOSURE RISK LEVEL

Category III– Minimum risk - this job does not involve exposure to blood, body fluids, or tissue. You do not perform or help in emergency medical care or first aid as part of your job.

WORKING CONDITIONS

1. 1. Work is performed in an office environment.
2. 2. Involves frequent contact with staff, patients, and the public.
3. 3. Work may be stressful at times.
4. 4. Contact may involve dealing with angry or upset people.