Front Desk Receptionist - General Surgery FT

Gibson-Area-Hospital-; Gibson City (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Gibson Area Hospital & Health Services in Gibson City, IL is seeking a full-time Medical Billing Clerk to greet and assist patients, manage billing tasks, and support the practice team. You will verify patient data, balance payments, and process records using NextGen.

The role requires strong typing, CPT/ICD-9-CM knowledge, and familiarity with medical terminology and billing practices. Office support duties and patient communication are essential in a busy environment.

Qualifications

• High School graduation or GED.
• One year secretarial and medical billing experience.
• Typing ability of 40 wpm.
• Familiar with CPT and ICD-9-CM codes.
• Knowledge of medical terminology and the insurance industry.
• Strong grammar, spelling, and punctuation for correspondence.
• Ability to read, understand, and follow oral and written instructions.
• Skill with computer applications and calculator.

Responsibilities

• Check in patients, verifying demographic info and updating the system.
• Balance cash and receipts, batch encounters for data entry.
• Run daily credit card batch and reconcile totals.
• Copy medical records for insurance, patient transfers, and legal uses.
• Assist in scheduling follow-up appointments at checkout.
• Record and prepare drug tests for shipment.

Skills

Typing 40 wpm

Medical billing knowledge

Customer service

Communication skills

CPT/ICD-9-CM knowledge

Computer skills

Education

High School diploma or GED

Tools

NextGen

Office software (Word/Excel)

Job description

HOURS & SHIFT REQUIREMENTS: Full time. 80 hours per pay period. Monday - Thursday 8:00-4:30 & Friday 8:00-4:00.GENERAL SUMMARYGreets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practice computer system including the total medical billing functions.GIBSON AREA HOSPITAL& HEALTH SERVICES MISSION STATEMENTTo provide personalized, professional healthcare services to the residents of the Communities we serve.PRINCIPLE DUTIES AND RESPONSIBILITIES1. Check in patients, verifying demographic info and making necessary changes in computer.2. Balance the cash and the receipts, with the encounters. Batch the encounters for data entry.3. Run credit card batch at end of each day. Check credit card batch compared to TransFirst report. Post credit card payments.4. Copy medical records as requested by insurance companies, patient transfers and for legal purposes. The PCP needs to approve release of records before they can be mailed form our facility. Send billing fees for these services according to our guidelines. Scan a copy of the request in the patient’s file. Document the transactions on the PHI Log in NextGen.5. Assist in scheduling follow-up appointments as patient checks-out.6. Record drug tests and prepare drug tests for shipment.PHYSICAL REQUIREMENTS1. Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds.2. Physical strength to perform the following lifting tasks:• Floor to waist - 20 pounds• 14” to waist - 30 pounds• Waist to shoulder - 20 pounds• Shoulder to overhead - 10 pounds• Carry 30 pounds for 30 feet• Push 10 pounds/force for 15 feet• Pull 10 pounds/force for 15 feet3. Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, operate a calculator, telephone, copier, dictation recorder, and such other office equipment as necessary.4. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.REPORTING RELATIONSHIPReports to the Office Manager.EDUCATION, KNOWLEDGE AND ABILITIES REQUIRED1. High School graduation or GED.2. One year secretarial and medical billing experience.3. Typing ability of 40 wpm. Work processing experience.4. Must be familiar with CPT and ICD- 9CM codes, either through education or experience as demonstrated by past performance.5. Knowledge of medical terminology and the insurance industry.6. Knowledge of grammar, spelling, and punctuation to type correspondence.7. Skill in operating a computer and photocopy machine.8. Ability to read, understand, and follow oral and written instruction.9. Ability to sort and file materials correctly by alphabetic or numeric systems.10. Ability to speak clearly and concisely.11. Ability to establish and maintain effective working relationships with patients, employees, and the public.12. Knowledge of medical billing/collection practices.13. Knowledge of Medicare.14. Knowledge of governmental legal and regulatory provisos related to collection activities.15. Skill with computer applications and use of calculator.16. Ability to deal courteously with patients, co-workers, and others.17. Ability to communicate clearly.INFECTION EXPOSURE RISK LEVELCategory III– Minimum risk - this job does not involve exposure to blood, body fluids, or tissue. You do not perform or help in emergency medical care or first aid as part of your job.WORKING CONDITIONS1. Work is performed in an office environment.2. Involves frequent contact with staff, patients, and the public.3. Work may be stressful at times.4. Contact may involve dealing with angry or upset people.