Front Desk Receptionist Full Time

Apploi; Barnegat Township (NJ); Vor Ort; USD 22.000 - 28.000; Teilzeit

Zusammenfassung

Apploi is seeking a per diem Front Desk Receptionist for a long-term care/skilled nursing facility. The role requires a dynamic, professional individual who can network across levels and provide outstanding customer service while supporting daily operations.

The receptionist will manage calls, greet residents and visitors, maintain confidentiality, and assist with light clerical tasks. Evening and weekend availability is required to ensure continuous coverage.

Qualifikationen

• Must be available evening and weekend hours.
• Knowledge of office equipment; computer experience a plus.
• Clerical or receptionist experience preferred.
• Long-term care experience is a plus.

Aufgaben

• Operate telephone, answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Greet residents, families, and employees and direct or escort them as needed.
• Must be customer service oriented with good communication and phone skills.
• Transferring calls and assisting residents as needed.
• Handle issues with residents, vendors and family members.
• Communicate effectively with department staff to ensure efficiency.
• Create and maintain a warm, calm environment throughout the facility.
• Monitor entrance to prevent residents from wandering.
• Update and maintain a list of resident funds.
• Maintain confidentiality of all resident care information and funds per HIPAA guidelines.
• Capable of multi-tasking and light clerical work.
• Assist other personnel as requested.

Kenntnisse

Customer service

Phone skills

Communication

Multitasking

Interpersonal skills

Tools

Word

Excel

Jobbeschreibung

Front Desk Receptionist

Per Diem

Our facility is seeking to hire a dynamic, energetic and exceptional per diem Receptionist for our long term care/skilled nursing facility. Must be professional and have the ability to network at all levels with strong drive and passion for success.

Responsibilities of the Receptionist:

• Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
• Must be customer service oriented and demonstrate good communication and phone skills
• Transferring calls and assisting residents as needed
• handling issues with any residents, vendors and family members
• Communicate effectively with department staff to ensure maximum efficiency throughout the facility
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
• Monitor entrance to ensure that confused residents do not exit the building unattended
• Update and maintain a list of resident funds available
• Maintain the confidentiality of all residents care information and funds following HIPAA guidelines
• Capability to multi-task and light clerical work and tasks
• Assist other personnel as requested

Qualifications of the Receptionist:

• Must be available evening and weekend hours
• Must have knowledge of office equipment, Computer experience a plus Word, Excel
• Clerical/ prior receptionist experience preferred
• Long-term care experience is a plus