Per Diem Front Desk Associate - Evenings & Weekends

Apploi; Barnegat Township (NJ); Sur place; USD 22 000 - 28 000; Temps partiel

Résumé du poste

Apploi is seeking a per diem Front Desk Receptionist for a long-term care/skilled nursing facility. The role requires a dynamic, professional individual who can network across levels and provide outstanding customer service while supporting daily operations.

The receptionist will manage calls, greet residents and visitors, maintain confidentiality, and assist with light clerical tasks. Evening and weekend availability is required to ensure continuous coverage.

Qualifications

• Must be available evening and weekend hours.
• Knowledge of office equipment; computer experience a plus.
• Clerical or receptionist experience preferred.
• Long-term care experience is a plus.

Responsabilités

• Operate telephone, answer, screen, or forward calls, provide information, take messages, or schedule appointments.
• Greet residents, families, and employees and direct or escort them as needed.
• Must be customer service oriented with good communication and phone skills.
• Transferring calls and assisting residents as needed.
• Handle issues with residents, vendors and family members.
• Communicate effectively with department staff to ensure efficiency.
• Create and maintain a warm, calm environment throughout the facility.
• Monitor entrance to prevent residents from wandering.
• Update and maintain a list of resident funds.
• Maintain confidentiality of all resident care information and funds per HIPAA guidelines.
• Capable of multi-tasking and light clerical work.
• Assist other personnel as requested.

Connaissances

Customer service

Phone skills

Communication

Multitasking

Interpersonal skills

Outils

Word

Excel

Description du poste

Apploi is seeking a per diem Front Desk Receptionist for a long-term care/skilled nursing facility. The role requires a dynamic, professional individual who can network across levels and provide outstanding customer service while supporting daily operations.

The receptionist will manage calls, greet residents and visitors, maintain confidentiality, and assist with light clerical tasks. Evening and weekend availability is required to ensure continuous coverage.