Office Manager - North Colorado Springs - No Weekends

Mountain View Pain Center; Colorado Springs (CO); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

401(k) Matching

Dental, Health, and Vision insurance

Short- and Long-term disability

Paid Time Off

PTO plus paid holidays

Job summary

Mountain View Pain Center is seeking an Office Manager to oversee clinic operations onsite in Colorado Springs. The role focuses on managing time-off requests, staffing coverage, patient check-ins, auditing, reporting, and process improvement to ensure smooth daily operations.

The ideal candidate has 3+ years in medical scheduling, 1+ year supervising staff, and strong customer service with de-escalation skills. Associate degree in healthcare is preferred; BA is a plus.

Qualifications

• 3+ years of experience with Medical Scheduling.
• 1+ year experience supervising staff.
• Proven customer service skills and ability to de-escalate.
• Associate degree in a healthcare field (BA preferred).
• Basic computer skills and access to reliable transportation.

Responsibilities

• Manage time off requests and approve timecards for hourly staff.
• Train Front Desk staff and coordinate with MA Manager for MA training.
• Proactively address team issues and provide coaching and support.
• Ensure all staff adhere to policies and procedures.
• Host monthly staff meetings and cover positions when short staffed.
• Ability to create action plans to improve clinic efficiency and track milestones.

Skills

Medical Scheduling

Staff supervision

Customer service

De-escalation

Computer literacy

Education

Associate degree in a healthcare field

BA preferred

Job description

Job Details

Job Location: Colorado Springs, CO 80921, Position Type: Full Time, Salary Range: $60,000.00 - $68,000.00 Salary

About Mountain View Pain Center

Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.

Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long‑term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.

Position Summary

The Office Manager is responsible for managing and supporting all clinic employees by assisting and tracking time off requests, covering for staffing shortages, assisting with patient check‑ins, auditing, reporting on a variety of areas, creating action plans for each department, customer service, clinic inventory management, cleaning and maintaining an organized clinic.

Essential Duties & Responsibilities

• Manage time off requests and approve timecards for hourly staff
• Training of Front Desk staff; work with MA Manager for MA training
• Proactively address team issues and provide coaching and additional support
• Ensure all staff members abide by company policies and procedures
• Host monthly staff meetings
• Adequately cover positions when short staffed

• Chiro MA
• Front Desk
• Pain MA

• Ability to create action plans for each department to address bottle necks and improve clinic efficiency and track progress with milestones
• Communication with departments, management, patients, and providers
• Cleaning, Organization, Ordering
• Customer Service
• Ability to report and audit on several facets of clinic operations:

• Appointment Count by provider
• No‑Shows
• Appointment Cancellations
• New Patient On‑boarding, Evaluations and Surveys
• Patient Scheduling

Qualifications

• Associate degree in a healthcare field, BA preferred
• 3+ years experience with Medical Scheduling
• 1+ year experience supervising staff
• Proven customer service skills and ability to de‑escalate
• Basic computer skills
• Access to reliable transportation

Office Hours

• Monday – Thursday: 8am – 6pm, with a 2 hour lunch break
• Friday: 8am -1pm

Office Location

North Colorado Springs Clinic (Interquest), 100% Onsite

Salary Range

$60,000 to $68,000 annually

Benefits

• 401 (k) Matching
• Dental, Health, and Vision
• Short- and Long-term disability
• Paid Time Off
• PTO plus paid holidays