Front Desk Receptionist / Coordinator

paulmitchell; Frederick (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Temple Frederick, a Paul Mitchell Partner School, seeks a Front Desk Coordinator to welcome guests, assist Future Professionals, and manage clinic classroom flow. The role emphasizes sales, service, and professional communication in a busy school environment.

The ideal candidate will handle guest interactions at the front desk, support team members, and utilize basic computer tools to ensure a smooth guest experience during weekdays, with no weekend shifts.

Qualifications

• The ideal candidate will have successful previous sales experience, as well as experience with guest service.
• Applicant must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect.
• This position requires experience in positive and effective communication, customer service resolution, teamwork, and sales of beauty products.

Responsibilities

• Create an extraordinary experience for service guests, prospective Future Professionals, and all school guests.
• Act as a guest service mentor to the Future Professionals.
• Follow all service desk systems to guide and support a smooth flow of guest service in the clinic classroom.

Skills

Guest service

Retail experience

Public-facing roles

Professionalism

Teamwork

Sales experience

Customer service resolution

Communication skills

Beauty products sales

Self-motivated

Tools

Microsoft Office

Word

Google Docs

Job description

Temple Frederick, a Paul Mitchell Partner School, is seeking a qualified Front Desk Greeter/ Coordinator to join our team. Weekdays only and NO WEEKENDS!! Must be able to work nights!

The Front Desk Coordinator is a professional with experience in sales and service, as well as basic guest service communication skills. They must have basic computer software and telephone skills. The objective of a Front Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth flow of guest service in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous sales experience, as well as experience with guest service. Applicant must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and sales of beauty products.

Skills/Competencies Required:

We are seeking experience in guest service, retail, and public-facing roles, as well as professionalism in interacting with Students, Guests, and Team Members at our doors.

Computer experience is a must, and the ability to work in a high-paced environment. Experience with Microsoft Office, Word, and Google Docs is required.