Clinic Classroom (Front Desk) Coordinator

paulmitchell; California (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Paul Mitchell The School Sherman Oaks is seeking a Clinic Classroom Front Desk Coordinator to manage guest flow, support students and ensure an exceptional experience for service guests and Future Professionals.

The ideal candidate has sales and guest service experience, strong communication, organization, and cash handling skills, and can handle high-volume calls with professionalism. Equal opportunity employer.

Qualifications

• Experience in guest service
• Organization, coaching, and communication skills
• Teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Previous cash management and balancing cash drawers
• Experience in handling high volume phone calls preferred

Responsibilities

• Create an extraordinary experience for service guests and Future Professionals.
• Act as a guest service mentor and follow service desk systems for smooth flow.
• Support front desk operations and manage guest interactions with professionalism.

Skills

Guest service

Organization

Communication

Teamwork

Documentation

Cash handling

Job description

Paul Mitchell The School Sherman Oaks is seeking a qualified Clinic Classroom (Front Desk) Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our 'One Size Fits All' and 'Be Nice' culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising, team trainings, student clubs and activities, fashion shows, photo shoots and much more.

Clinic Classroom (Front Desk) Coordinator Role

Clinic Classroom (Front Desk) Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Clinic Classroom (Front Desk) Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.

What We Are Looking For

The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.

Skills/Competencies Required:

• Experience in guest service
• Organization, coaching, and communication skills
• Skills in teamwork, documentation, and return on investment
• Solid work history with verifiable references
• Passion for the beauty industry
• Honesty and professionalism
• Previous cash management and balancing cash drawers
• Experience in handling high volume phone calls preferred

Paul Mitchell The School Sherman Oaks is an equal opportunity employer.