Receptionist

Lionstone Healthcare; Cincinnati (OH); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Early Pay via Tapcheck

Employee Perks & Discount program via

PTO + Company Holidays + Floating Holi

Referral Bonus Program

Mentorship Programs

Upskilling Growth Opportunities

Education Loan Repayment Program

Job summary

Lionstone Healthcare is seeking a highly organized Receptionist to be the first contact for families, residents, and visitors, delivering friendly, professional service and essential administrative support within our Cincinnati facility.

In this role you will answer calls, route inquiries, schedule appointments, and maintain office supplies while upholding our commitment to compassionate, patient-centered care. Strong English communication and attention to detail are essential.

Qualifications

• Must have high school diploma or equivalent.
• Must be able to understand and communicate in English.
• Ability to make independent decisions when necessary.
• Ability to follow written and oral instructions.

Responsibilities

• Answer telephones, determine nature of calls, and direct callers.
• Receive and relay messages or transfer calls to voicemail.
• Provide administrative support including scheduling and correspondence.
• Maintain liaison with families and residents for prompt attention.
• Monitor presence and location of sales representatives in the facility.
• Coordinate staff meetings and maintain meeting minutes.
• Assist in scheduling department working hours and assignments.
• Participate in workshops and training to stay current in long-term care.

Skills

English proficiency

Decision making

Follow instructions

Customer service

Education

High school diploma or equivalent

Job description

Receptionist

At [insert team name], we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at [insert team name].

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for families, residents, and visitors, providing exceptional customer service and administrative support to our administrative staff. If you are a motivated and friendly individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments

• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable

• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies

• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention

• Monitor presence and location of sales representatives in the facility

• Coordinate staff meetings and maintain minutes of such meetings, as directed

• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary

• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care

Requirements:

• Must possess, as a minimum, a high school diploma or equivalent

• Must be able to understand the English language

• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion

• Must be knowledgeable of supply practices, procedures, and guidelines

• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.

• Must be able to follow written and oral instructions

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision

• 401k with company match

• Early Pay via Tapcheck!

• Employee Perks & Discount program via NES

• PTO + Company Holidays + Floating Holidays

• $Referral Bonus Program$

• Mentorship Programs

• Internal/Upskilling Growth Opportunities

• Continued Education Loan Repayment Program powered by Clasp