Front Desk Receptionist / Assistant

Spine & Injury Clinic; Laramie (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Spine & Injury Clinic in Laramie, WY is seeking a reliable Receptionist/Office Assistant for a full-time, long-term role. The position emphasizes professional customer service, accurate data handling, and team collaboration to support patient care.

The ideal candidate will have a High School diploma or GED, strong Microsoft Office skills, and excellent communication. Experience in medical office billing is beneficial but not required.

Qualifications

• High School diploma or GED required.
• Proficient in Microsoft Office.
• Strong customer relations and customer service.
• Excellent written and verbal communication skills.
• Excellent telephone etiquette.
• Attention to detail and accuracy in task completion.
• Positive attitude with excellent interpersonal skills and ability to interact with patients and coworkers.
• Team-oriented and adaptable to changing workload.

Responsibilities

• Providing our patients with excellent service.
• Checking patients in and out
• Answering multi-line telephone and directing calls
• Chart preparation
• Data-entry; obtaining and entering patient information
• Scheduling
• Managing patient upcoming appointments
• Patient payment collection and processing
• Assisting patients regarding billing questions and payment options
• Cross-training as needed to assist in other areas

Skills

Customer service

Written & verbal communication

Telephone etiquette

Attention to detail

Teamwork

Multitasking

Interpersonal skills

Medical terminology knowledge

Insurance billing awareness

Education

High School diploma or GED

Tools

Microsoft Office

Job description

We are looking to hire a reliable, hard-working, detail-oriented Receptionist/Office Assistant to join our team. Applicant must be professional, pleasant and have excellent customer service skills. We are a close-knit office where every person’s role is crucial to providing our patients the best care possible.

We are seeking the ideal candidate for this full-time, long-term position.

Starting salary & benefits are competitive and dependent on experience and commitment to lengthy employment.

Responsibilities

• Providing our patients with excellent service!
• Checking patients in and out
• Answering multi-line telephone and directing calls
• Chart preparation
• Data-entry; obtaining and entering patient information
• Scheduling
• Managing patient upcoming appointments
• Patient payment collection and processing
• Assisting patients regarding billing questions and payment options
• Cross-training as needed to assist in other areas

Necessary skills/experience

• High School diploma or GED
• Proficient in Microsoft Office
• Outstanding customer relations and customer service
• Excellent written and verbal communication skills
• Excellent telephone etiquette
• Attention to detail and accuracy in task completion
• Possess a positive attitude with excellent interpersonal skills and the ability to interact and build strong working relationships with patients as well as coworkers
• Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly
• Ability to complete multiple tasks timely and accurately
• Although not required, medical office work related experience and/or knowledge of medical terminology and insurance billing would be beneficial.