Front Desk Receptionist

Planet Group; Worcester (MA); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Bonus opportunities

ESOP plan

On-site work

Job summary

Planet Group in Worcester, MA is seeking a Front Desk Receptionist to manage incoming calls, greet visitors, and support the team with a variety of administrative tasks to keep daily operations running smoothly.

The role requires strong communication, punctuality, and attention to detail, with proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). This on-site position offers bonus opportunities and an ESOP plan as part of the compensation package.

Qualifications

• High School Diploma or equivalent.
• 0-1 years experience
• Proficiency in Microsoft Office (Word, Outlook, Excel)

Responsibilities

• Answer and direct incoming phone calls in a professional and timely manner
• Greet and assist visitors, ensuring a welcoming front desk experience
• Handle incoming and outgoing mail and deliveries
• Maintain a clean, organized reception area
• Provide general administrative support (data entry, filing, document preparation, etc.)
• Assist with office supplies inventory and ordering
• Support internal teams with ad hoc tasks as needed
• Other duties as required.

Skills

Strong communication skills

Punctual and reliable

Detail-oriented

Customer service mindset

Basic computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Front Desk Receptionist
Direct Hire
Onsite- Worcester, MA
$41,000-45,700k +bonus opportunities + strong ESOP plan

Must Haves:

• Basic computer skills ( Microsoft products such as Excel and Word)
• Strong communication skills
• Punctual, reliable and detail-oriented
• Customer service mindset

Plus:

• Front desk/receptionist or administrative experience
• PowerPoint
• Outlook

Job Title: Front Desk Receptionist

Reports To: Senior HR Manager

JOB SUMMARY

This position will manage incoming calls, greet visitors, and support the team with a variety of administrative tasks to keep daily operations running smoothly.

SUPERVISORY RESPONSIBILITIES:

• None.

DUTIES/RESPONSIBILITIES:

• Answer and direct incoming phone calls in a professional and timely manner
• Greet and assist visitors, ensuring a welcoming front desk experience
• Handle incoming and outgoing mail and deliveries
• Maintain a clean, organized reception area
• Provide general administrative support (data entry, filing, document preparation, etc.)
• Assist with office supplies inventory and orderingSupport internal teams with ad hoc tasks as needed
• Other duties as required.

REQUIRED SKILLS/ABILITIES:

• High School Diploma or equivalent.
• 0-1 years experience
• Position requires employee to utilize and understand simple formatting and use of Microsoft products (Excel, Word, PowerPoint)

EDUCATION AND EXPERIENCE:

• Previous receptionist, front desk, or administrative experience preferred
• Strong communication and interpersonal skills
• Professional demeanor and customer-service mindset
• Ability to multitask and stay organized in a fast-paced environment
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Reliable, punctual, and detail-oriented

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