Front Desk Receptionist

Rhyz; West Valley City (UT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental coverage

Life insurance

Short-term disability

Disability insurance

Therapist access

Health savings account (HSA)

401k

Paid vacation

Job summary

Wasatch Labs is seeking a punctual front desk receptionist to greet visitors, manage sign-in procedures, and coordinate badge access for employees and contractors. You will answer calls, direct inquiries, and maintain a clean, organized lobby and conference rooms.

Responsibilities include handling applications, supporting HR, processing mail and shipments, and assisting multiple departments with administrative tasks while upholding safety policies and confidentiality standards.

Qualifications

• Excellent communication and customer service skills.
• Ability to read, write, and communicate effectively in English.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet and assist all visitors entering the facility in a professional and courteous manner.
• Ensure visitors properly sign in, receive required visitor identification, and are escorted as required by company procedures.
• Manage employee and temporary worker badge access, including issuing, activating, deactivating, and maintaining badge records as authorized.
• Reinforce facility access requirements and ensure individuals entering controlled areas have appropriate authorization.
• Answer incoming calls and direct individuals to the appropriate department or contact.
• Maintain the front desk, lobby, and conference room areas in a clean, organized, and presentable condition.
• Receive employment applications and provide required documentation to Human Resources electronically or physically.
• Assist departments with administrative and documentation needs, including scanning, filing, copying, and shredding.
• Collect customer samples as requested and coordinate shipment or pickup.
• Coordinate outgoing shipments through FedEx, UPS, USPS, or other approved carriers as requested.
• Monitor facility first aid kits and replenish supplies as needed.
• Perform routine checks of first aid equipment and eyewash stations to verify equipment is available and in working condition.
• Assist with general facility and administrative needs as requested.
• Maintain compliance with company policies, safety requirements, SOPs, GMP requirements, and good housekeeping practices.
• Maintain confidentiality when handling employee, visitor, or company information.

Skills

Verbal & written communication

Customer service

Organization

Attention to detail

Multitasking

Professional demeanor

Independent work

Interdepartmental communication

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Company:Wasatch LabsPosition ResponsibilitiesGreet and assist all visitors entering the facility in a professional and courteous manner.Ensure visitors properly sign in, receive required visitor identification, and are escorted as required by company procedures.Manage employee and temporary worker badge access, including issuing, activating, deactivating, and maintaining badge records as authorized.Reinforce facility access requirements and ensure individuals entering controlled areas have appropriate authorization.Answer incoming calls and direct individuals to the appropriate department or contact.Maintain the front desk, lobby, and conference room areas in a clean, organized, and presentable condition.Receive employment applications and provide required documentation to Human Resources electronically or physically.Assist departments with administrative and documentation needs, including scanning, filing, copying, and shredding.Collect customer samples as requested and coordinate shipment or pickup.Coordinate outgoing shipments through FedEx, UPS, USPS, or other approved carriers as requested.Monitor facility first aid kits and replenish supplies as needed.Perform routine checks of first aid equipment and eyewash stations to verify equipment is available and in working condition.Assist with general facility and administrative needs as requested.Maintain compliance with company policies, safety requirements, Standard Operating Procedures (SOPs), GMP requirements, and good housekeeping practices.Maintain confidentiality when handling employee, visitor, or company information.Skills & ExperienceStrong verbal and written communication skills.Ability to read, write, and communicate effectively in English.Strong customer service and interpersonal skills.Professional and dependable demeanor.Strong attention to detail and organizational skills.Ability to manage multiple responsibilities and prioritize tasks.Basic computer proficiency, including Microsoft Outlook, Teams, Word, and Excel.Ability to work independently and communicate effectively with multiple departments.Commitment to maintaining a safe, professional, and organized work environment.Previous receptionist, front desk, administrative, or customer service experience preferred.Physical RequirementsAbility to regularly sit, stand, walk, and move throughout the facility.Ability to reach, bend, stoop, kneel, crouch, and perform other movements necessary to complete assigned duties.Ability to lift and carry up to 50 pounds as needed.Specific vision abilities include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.Ability to work occasional weekends or holidays based on business needs.Our Benefits & Perks:You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, voluntary short-term, and disability insurance; free access to therapists; a health savings account and 401k. You'll also be empowered to prioritize what's important to you through our vacation policy.