Front Desk Receptionist

Regional Insurance Associates; Washington Crossing (Bucks County); On-site; USD 26,000 - 38,000; Full time

Job summary

Regional Insurance Associates is seeking a friendly, organized receptionist to be the first point of contact for clients and business partners. As a well-established independent insurance agency, we provide courteous service and help individuals, families, and businesses find suitable coverage.

The ideal candidate will have excellent communication, strong organizational skills, professional phone etiquette, and experience with Microsoft Office. Insurance experience is a plus but not required.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Professional phone etiquette.
• Ability to multitask in a fast-paced office environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Customer service experience preferred.
• Insurance agency experience is a plus, but not required.

Responsibilities

• Greet clients and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls.
• Manage incoming and outgoing mail, emails, and office correspondence.
• Support our insurance agents with administrative and customer service tasks.
• Maintain client files and electronic records.
• Assist with data entry and document processing.
• Help ensure our office operates efficiently and professionally.

Skills

Communication

Organizational skills

Phone etiquette

Multitasking

Microsoft Office

Customer service

Insurance industry experience

Tools

Microsoft Office

Job description

Location

Washington Crossing, PA - In-office - Full Time

Company

Join a Trusted Independent Insurance Agency Serving PA and Surrounding States Since 1968

Position

Regional Insurance Associates is seeking a friendly, organized, and professional Receptionist to be the first point of contact for our clients and business partners. As a well-established independent insurance agency, we take pride in delivering exceptional customer service and helping individuals, families, and businesses find the right insurance solutions.

What You'll Do

• Greet clients and visitors in a professional and welcoming manner
• Answer and direct incoming phone calls
• Manage incoming and outgoing mail, emails, and office correspondence
• Support our insurance agents with administrative and customer service tasks
• Maintain client files and electronic records
• Assist with data entry and document processing
• Help ensure our office operates efficiently and professionally

What We're Looking For

• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Professional phone etiquette
• Ability to multitask in a fast-paced office environment
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Customer service experience preferred
• Insurance agency experience is a plus, but not required

Why Join Regional Insurance Associates

• Established and respected agency serving the community since 1968
• Friendly, team-oriented work environment
• Opportunity to learn and grow within the insurance industry
• Meaningful work helping clients protect what matters most