Evening Member Services Receptionist

Park Ridge Country Club; Park Ridge (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Park Ridge Country Club in Park Ridge, IL is seeking an Evening Member Services Receptionist. This part-time, year-round role welcomes members and guests at the front desk, manages reservations, answers calls, and supports club events with a service heart.

You will need strong computer skills, multitasking, and a friendly, professional demeanor, with night and weekend availability. Experience in hospitality or private clubs is preferred.

Qualifications

• High School Diploma or Equivalent required.
• Experience with NorthStar POS a plus.
• High-end hospitality or Private Club experience preferred.

Responsibilities

• Greet members and guests at the front desk and direct them appropriately.
• Learn the names of members and their families to personalize greetings.
• Notify staff of arrivals for meetings.
• Answer, screen, and forward incoming phone calls.
• Create, edit, and maintain banquet event orders for Club functions.
• Accept dining reservations and take-out food orders.
• Be knowledgeable about Club events, menu items, hours, and directions to the Club.
• Handle member and Club information with discretion and integrity.
• Other duties as assigned by department managers.

Skills

Communication skills

Multitasking

Time management

Customer service

Organizational skills

Written and verbal communication

Night and weekend availability

Education

High School Diploma or Equivalent

Tools

Microsoft Office

NorthStar POS

Job description

Responsibilities

• Greet members and guests at the front desk by welcoming and directing them appropriately.
• Learn the names of members and their families to personalize greetings.
• Notify staff of arrivals for meetings.
• Answer, screen, and forward incoming phone calls.
• Create, edit, and maintain banquet event orders for Club functions.
• Accept dining reservations and take-out food orders.
• Be knowledgeable about Club events, menu items, hours, and directions to the Club.
• Handle member and Club information with discretion and integrity.
• Other duties as assigned by department managers.

Evening Member Services Receptionist

Part Time/ Year-Round Employment

We are looking for an Evening Member Services Receptionist to be the warm and welcoming first impression of the Club. This is an excellent opportunity to join a high performing team in a wonderful working environment. The successful individual will have a service heart and genuinely enjoy interacting with others in a professional manner.

Core Responsibilities :

• Greet members and guests at the front desk by welcoming and directing them appropriately.
• Learn the names of members and their families to personalize greetings.
• Notify staff of arrivals for meetings.
• Answer, screen, and forward incoming phone calls.
• Create, edit, and maintain banquet event orders for Club functions.
• Accept dining reservations and take-out food orders.
• Be knowledgeable about Club events, menu items, hours, and directions to the Club.
• Handle member and Club information with discretion and integrity.
• Other duties as assigned by department managers.

Job Requirements :

• Working knowledge of Microsoft Office Suite, specifically Word, Excel, Publisher, and Outlook.
• Tech savvy with multiple line phone systems, computers, scanners, and printers.
• Strong organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Friendly and customer service oriented with the desire to help others.
• Night and weekend availability required.

Preferred Qualifications

• High End Hospitality or Private Club Experience
• Experience with NorthStar POS a plus
• High School Diploma or Equivalent