Front Desk Receptionist

Precision Orthopedics & Sports Medicine; Steuart Corner (MD); On-site; USD 18,000 - 24,000; Full time

Job summary

Precision Orthopedics & Sports Medicine is seeking a Front Desk Receptionist to greet patients, answer calls, and provide clerical support in a fast-paced clinical setting. Under the direction of the Office Manager, you will help coordinate appointments, assist physicians and staff, and ensure a smooth patient experience.

The ideal candidate has 1–3 years in a healthcare front desk role, basic medical terminology, HIPAA knowledge, strong organizational and IT skills, and a professional,

Qualifications

• 1-3 years’ experience at a healthcare facility in a Medical Receptionist or Front desk role preferred.
• Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about the Patient Experience.

Responsibilities

• Greet and attend to patient needs in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Answer all phone calls in a professional and courteous manner.
• Perform all clerical duties in relation to providing operational support to the office.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between insurance providers, patients, and physicians.
• Assist with Community Education and/or Marketing projects for the office.
• Provide direct Administrative assistance to the Practice Manager.
• Actively speak up and provide patient safety and patient experience recommendations.
• Adhere to company-wide policy and procedures.
• Other duties will be assigned as the office grows with patient volume.

Skills

Healthcare experience

HIPAA regulations

Organizational skills

Communication skills

IT skills

Discretion

Patient experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

2 days ago Requisition ID: 1273

Salary Range: $18.00 To $24.00 Annually

Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication andinterpersonalskills.Topcandidateswouldworkcomfortablyunderpressurewhilemulti-taskingina fast-paced environment.

Status:FullTime/Non-Exempt

Supervisory Responsibilities: None

Responsibilities:

• Greetandattendtopatient needsinpersonandoverthephone.
• Professionallyassistdoctors,staff,visitors,andpatients.
• Answerallphonecallsinaprofessionalandcourteousmanner.
• Performallclericaldutiesinrelationtoprovidingoperationalsupporttotheoffice
• PerformalldutieswithinHIPAAregulations.
• Maintainconfidentialityofalldoctor,staff,andpatientinformation.
• Scheduleappointmentsbetweendoctorsandpatients.
• Liaisebetweeninsuranceproviders,patients,andphysicians.
• AssistwithCommunityEducationandorMarketingprojectsfortheoffice
• ProvidedirectAdministrativeassistancetothePracticeManager
• Activelyspeakupandprovidepatientsafetyandpatientexperiencerecommendations
• Adheretocompany-widepolicyandprocedures.
• Otherdutieswillbeassignedandrequiredasofficewillgrowwithpatientvolume

Requirements:

• 1-3years’ExperienceatahealthcarefacilityinaMedicalReceptionistorFrontdesk role preferred.
• Workingknowledgeofmedicalterminology,HIPAAregulations,ICDandCPTcoding(highly preferred).
• Meticulousattentiontodetailwiththeabilitytomulti-task.
• Strongorganizational,administrative,andplanningskills.
• Abilitytousediscretionwhileworkingwithsensitiveinformation.
• Excellentdocumentation,communication,andITskills.
• PassionateaboutthePatientExperience

PhysicalRequirements:

• Prolongedperiodsofsittingatadeskandworkingonacomputer.