Front Desk Receptionist

Foot Companion Inc; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Foot Companion Inc. is seeking a friendly and professional Front Desk Receptionist for our on-site location in Richmond, VA.

You will be the first point of contact, greeting clients and guiding them through check-in and check-out procedures while maintaining a welcoming and organized front office environment. The role requires strong phone etiquette, excellence in customer service, and the ability to multitask in a busy wellness setting.

Qualifications

• Strong phone etiquette and clear communication when answering and directing calls.
• Proficiency in receptionist duties: greeting visitors, managing appointments and directing inquiries.
• Customer service experience with courteous, patient, and solutions‑focused support.
• Ability to stay organized, multitask, and maintain attention to detail in a busy front desk.
• Reliable attendance, professional appearance, and respectful interpersonal behavior.

Responsibilities

• Greet clients and manage check-in/check-out procedures.
• Answer and direct phone calls, respond to inquiries, and provide information about services.
• Schedule appointments and manage calendars for staff and clients.
• Maintain a welcoming, organized front desk and protect client confidentiality.

Skills

Phone etiquette

Receptionist duties

Customer service

Organization & multitasking

Reliability & professional appearance

Education

High school diploma or equivalent

Job description

Company Description

Foot Companion Inc is a health and wellness company operating across Virginia. The organization focuses on supporting clients in improving mobility, comfort, and overall well-being. Team members work in a professional, client-centered environment that values empathy, reliability, and high-quality service. The company offers opportunities to engage directly with clients and contribute to a positive experience from the moment they enter the facility.

Role Description

This is a full-time, on-site Front Desk Receptionist role based in Richmond, VA. The Front Desk Receptionist will greet clients, manage check-in and check-out procedures, and ensure a welcoming and organized front office environment. Daily responsibilities include answering and directing phone calls, scheduling appointments, and managing calendars. The receptionist will respond to client inquiries, provide information about services, and uphold professional standards of confidentiality and customer service.

Qualifications

• Strong Phone Etiquette and Communication skills to handle calls and interact with clients and team members.
• Proficiency in Receptionist Duties, including greeting visitors, managing appointments, and directing inquiries.
• Customer Service experience, with the ability to provide courteous, patient, and solutions-focused support.
• Ability to stay organized, multitask, and maintain attention to detail in a busy front-desk environment.
• Reliable attendance, professional appearance, and respectful interpersonal behavior.
• High school diploma or equivalent; prior experience in a medical, wellness, or fitness front desk setting is a plus.