Front Desk Medical Receptionist

Virginia Heart; Fairfax (VA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

No Nights, weekends, or holidays!

Affordable Medical, Dental and Vision

401(k) Retirement Plan

Paid Short-Term Disability

Employee Assistance Program

Three Weeks of Paid Vacation

Paid Sick Leave

Annual Merit-Based increases

Career Advancement Opportunities

Employee Referral Bonuses

Employee Discount Programs

Employee Appreciation: therapy dogs, R

Job summary

Virginia Heart in Northern Virginia is seeking a Front Desk Medical Receptionist to deliver daily administrative and patient services within our busy outpatient cardiology practice.

The ideal candidate has at least one year in a fast-paced receptionist role, strong customer service, and proficiency with EMR systems. Bilingual English/Spanish is a plus; expect a friendly, professional work environment with competitive benefits.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year of receptionist experience in a fast-paced environment.
• Medical office experience in a multi-provider office preferred.
• Bilingual English/Spanish a plus.
• Computer proficiency with good typing skills.
• Prior EMR experience preferred.
• Excellent customer service and positive attitude.
• Ability to multitask and maintain details.
• Strong communication skills and pleasant phone manner.

Responsibilities

• Greet patients in a courteous, professional, and timely manner.
• Provide exceptional customer service.
• Register patients in the EMR system and verify demographics.
• Collect co-pays and post payments accurately.
• Answer phones and handle inquiries professionally.
• Manage daily mail and distribute as needed.
• Keep reception and waiting areas clean and presentable.
• Identify accepted insurance plans and verify eligibility.
• Schedule appointments and maintain patient flow.
• Protect patient privacy per HIPAA guidelines.

Skills

Customer service

Communication skills

Multitasking

Phone etiquette

Detail oriented

Bilingual

Education

High School Diploma

Tools

EMR system

Job description

Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart!

Location: Fair Oaks, VA Status: Full-Time / Non-Exempt Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at our busy practice. In this critical role, the ideal candidate must have a high level of customer service experience and professionalism.

Benefits When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:

• No Nights, weekends, or holidays!
• Affordable Medical, Dental and Vision plans
• 401(k) Retirement Plan
• Paid Short-Term Disability
• Employee Assistance Program for Mental and Physical well-being
• Three Weeks of Paid Vacation upon eligibility
• One week of Paid Sick Leave
• Annual Merit-Based increases
• Career Advancement Opportunities
• Annual Merit-Based increases
• Career Advancement Opportunities
• Employee Referral Bonuses
• Employee Discount Programs
• Employee Appreciation: Events to include therapy dogs, raffles, and other fun events

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting. Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

Responsibilities

• Provides support to the office manager, physicians, billing, clinical staff and most importantly, the patient.
• Provides exceptional customer service.
• Responsible for greeting all patients in a courteous, professional, and timely manner.
• Provides friendly and efficient telephone services.
• Registers patients in EMR system, verifies demographics and updates accordingly.
• Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
• Collects external/internal mail daily basis and distributes appropriately.
• Keeps reception area and waiting rooms clean and presentable.
• Able to identify all accepted insurance plans and cards.
• Checks insurance eligibility: obtains patient insurances referrals as needed.
• Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
• Schedules appointments either via phone or in person.
• Respects and maintains patient privacy and dignity. Always adheres to HIPAA law.

Requirements

• High School Diploma or equivalent required
• Minimum one year of experience in a receptionist position in a fast-paced environment
• Medical office experience in a multi-provider office preferred.
• Bilingual (English/Spanish) a plus
• Computer proficient with good typing skills
• Prior experience with the use of an Electronic Medical Record (EMR) preferred.
• Excellent customer service skills and positive attitude
• Ability to multi-task
• Detail oriented
• Strong communication skills and pleasant phone manner