Front Desk Receptionist

Astera Cancer Care; Orange City (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Mid Florida Cancer Centers is seeking a professional Front Desk Receptionist at the Orange City location. You will be the first point of contact for patients, ensuring a welcoming experience and efficient office operations.

Responsibilities include handling payments, managing patient check-in, and providing admin support across multiple locations. A medical office background and HIPAA awareness are highly valued.

Qualifications

• Experience in a medical office or clinical setting is highly preferred (minimum 1 year).
• Strong proficiency in payment processing and handling financial transactions.
• Knowledge of HIPAA practices.
• Solid understanding of medical office documentation.
• Exceptional multitasking skills in a busy, multi-location environment.
• Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.
• Working knowledge of common office computer programs (Word, Excel, Internet).
• Ability and willingness to travel to other office locations for coverage as needed.
• Bi-lingual is highly preferred.

Responsibilities

• Financial Duties: Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records in EMR and payment systems.
• Patient Intake: Manage check-in, update patient information in EMR, provide necessary paperwork, ensure accuracy.
• Administrative Support: Answer departmental questions, manage multi-line phones, handle various admin tasks, update demographics.
• Flexibility & Collaboration: Support fast-paced environment and cover other clinic locations (DeLand, Orange City, Oviedo) as needed.

Skills

Bi-lingual

Communication skills

Detail-oriented

HIPAA knowledge

Education

High school diploma or equivalent

Tools

EMR Systems

Word

Excel

Job description

At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well-being.

Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description

Mid Florida Cancer Centers is seeking a professional and detail-oriented Front Desk Receptionist to join our team at our Orange City location. As the first point of contact for our patients, you will play a critical role in providing a welcoming experience and maintaining the operational efficiency of our office.

Job Responsibilities

• Financial Duties: Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system.


• Patient Intake: Manage the check-in process, including updating patient information in our EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete.


• Administrative Support: Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned. Obtains demographic and insurance information on all patients. Obtains copy of patient’s insurance cards and current driver’s license for file and update all other demographics as needed.


• Flexibility & Collaboration: Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed.

Experience

• Experience in a medical office or clinical setting is highly preferred. (minimum 1 year)


• Strong proficiency in payment processing and handling financial transactions.


• Knowledge of HIPAA practices.


• Solid understanding of medical office documentation.


• Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment.


• Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.


• Working knowledge of common office computer programs; Word, Excel, Internet.


• Ability and willingness to travel to other office locations for coverage as needed.


• EMR/medical terminology.


• Bi-Lingual (highly preferred).

Education

• High school diploma or equivalent required.

At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well-being.