Front Desk Reception - Deland

Astera Cancer Care; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Mid Florida Cancer Centers is seeking a professional Front Desk Receptionist to join our Deland location. You will be the first point of contact for patients, handling check-in, updating patient information in our EMR, and coordinating with departments to ensure a smooth patient experience.

The role requires strong communication, basic computer skills, HIPAA awareness, and ability to multitask in a fast-paced, multi-location clinic.

Qualifications

• Experience in a medical office or clinical setting preferred.
• Strong communication and organizational skills required.
• Ability to handle multiple tasks and work across locations.

Responsibilities

• Handle patient check-in and check-out processes
• Manage co-pays and payments with accuracy in EMR/payments system
• Answer multi-line phone system and assist colleagues as needed
• Obtain demographic and insurance information and verify documents
• Travel to DeLand, Orange City, and Oviedo locations for coverage as needed

Skills

Bi-Lingual

Customer service

Multitasking

HIPAA knowledge

Communication skills

Education

High school diploma or equivalent

Tools

Word

Excel

Internet

EMR systems

Job description

## Front Desk Reception - DelandApplylocations: Orange City, FLtime type: Full timeposted on: Posted 4 Days Agojob requisition id: R-0000024325At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well-being.Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.**Job Description:****Mid Florida Cancer Centers** is seeking a professional and detail-oriented **Front Desk Receptionist** to join our team at our Deland location. As the first point of contact for our patients, you will play a critical role in providing a welcoming experience and maintaining the operational efficiency of our office.**Job Responsibilities:*** Financial Duties: Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system.* Patient Intake: Manage the check-in process, including updating patient information in our EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete.* Administrative Support: Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned.* Obtains demographic and insurance information on all patients. Obtains copy of patient’s insurance cards and current driver’s license for file and update all other demographics as needed.* Flexibility & Collaboration: Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed.**Experience:*** Experience in a medical office or clinical setting is highly preferred. (minimum 1 year)* Strong proficiency in payment processing and handling financial transactions.* Knowledge of HIPAA practices* Solid understanding of medical office documentation.* Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment.* Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.* Working knowledge of common office computer programs; Word, Excel, Internet.* Ability and willingness to travel to other office locations for coverage as needed.* EMR/medical terminology* Bi-Lingual **(highly preferred)****Education*** High school diploma or equivalent required.