Front Desk Receptionist

OneOncology; Northern (KY); Hybride; USD 28 000 - 30 000; Plein temps

Résumé du poste

Chesapeake Urology in Maryland is seeking a Front Desk Receptionist to provide superb patient and staff service and support for the office. You will schedule appointments, collect co-pays, and enter patient data into Practice Management and the EMR.

You must have a high school diploma, 1–2 years of front-office experience, and strong communication skills. The role requires travel to other sites in the region and offers competitive pay and benefits.

Qualifications

• Minimum High School Diploma or GED required.
• Two years front office experience, preferably in a medical setting.
• 1–2 years of customer service.

Responsabilités

• Create a positive and professional first impression at the practice.
• Schedule appointments and assist with additional testing as directed.
• Collect co-pays and past balances and enter into the daily batch.
• Enter patient demographics and clinical information into Practice Management and EHR.
• Scan driver’s license and insurance cards front and back.
• Obtain referrals, scan into the EMR, and link to appointments.
• Reconcile payment batches at end of day and report to Site Manager.
• Schedule follow-up procedures and coordinate ASC cases.
• Assist patients with Phreesia registration.
• Travel to other sites within a reasonable geographic region.

Connaissances

Customer service

Attention to detail

Medical terminology

Verbal & written communication

HIPAA compliance

Typing 40 WPM

Multitasking

Questioning patients

Formation

High School Diploma or GED

Outils

Practice Management

EMR

Ntierprise

Description du poste

## Front Desk ReceptionistApply: Upper Marlboro, MD: Full time: Posted Today: R-0000026109Why Join Us? At Chesapeake Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve. We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Chesapeake Urology, you'll find more than a job, you'll find a rewarding career with purpose.**Job Description:**The **Front Desk Receptionist** provides superb customer service to patients & staff and support for the office, independently and with minimal supervision. **Primary Duties & Responsibilities:** * To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.* Schedule appointments and assist with scheduling any additional testing directed by the physician.* Ensure all required patient paperwork is compiled for that day’s appointments.* Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.* Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.* Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.* Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.* Reconcile payment batches at the end of every day and turn them in to the Site Manager.* Schedule follow-up procedures and coordinate any local ASC cases.* Assist patients with the completion of the Phreesia registration system.* As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. **Qualifications:** * Minimum High School Diploma or GED required.* Minimum of two (2) years of front office experience, preferably in a medical setting.* 1 - 2 years of customer service. **Knowledge, Competencies & Skills:** * Excellent customer service.* Attention to detail and willingness to learn.* Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.* Strong communication skills, both verbal & written.* Proficient computer software and database skills.* Comfortable working in a fast-paced environment.* Very comfortable asking probing questions to patients.* Must demonstrate a caring, compassionate, and patient attitude.* Maintain HIPAA compliance.* Multitasking and proactive problem-solving.* Ability to type 40 Words Per Minute. **Travel:** * Ability to travel to other sites as necessary. **Job Type:** Full-Time **Pay Range:** $20.00 - $22.00 per hour Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer has been extended and accepted. **Equal Opportunity Employer:** Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.Chesapeake Urology is Maryland's largest urology practice, delivering comprehensive, patient-centered care across Maryland and Delaware for over 20 years. Guided by a commitment to innovation, clinical excellence, and compassion, our team is dedicated to improving the lives of those we serve. Join us and discover a rewarding career where you can grow professionally, make a lasting impact, and help shape the future of urologic care.