Front Desk Receptionist

The Joint Chiropractic; North Carolina; On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Part-time scheduling

Bonus opportunities

Supportive team environment

Opportunities for professional growth

Job summary

The Joint Chiropractic in Durham, NC is seeking a Front Desk Wellness Coordinator to deliver friendly, professional patient service and manage front desk operations.

This part-time, in-person role offers a wage of $15–$18 per hour, with bonus opportunities based on performance, and an expectation of 25–32 hours per week.

Ideal candidates have strong customer service, sales and scheduling experience, and are comfortable using scheduling software and POS systems to support clinic operations.

Qualifications

• Strong communication and customer service skills.
• 1+ year of sales experience required.
• 2+ years of customer service experience preferred.
• Front desk, receptionist, healthcare, wellness, or administrative experience preferred.
• Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems.
• Confident discussing services, memberships, and packages with patients.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Dependable, professional, positive, and team-oriented.

Responsibilities

• Greet patients and members upon arrival and complete check-in procedures.
• Answer incoming phone calls and respond to electronic messages.
• Schedule, confirm, and manage appointments using clinic scheduling systems.
• Process payments and support point-of-sale functions.
• Educate patients on available membership and package options.
• Support patient retention and clinic sales goals.
• Maintain accurate records and complete basic reporting tasks.
• Provide general administrative and front desk support to ensure smooth daily clinic operations.
• Help create a welcoming, efficient, and professional patient experience.

Skills

Customer service

Sales experience

Interpersonal communication

Multitasking

Phone systems

Scheduling software

Tools

Scheduling software

Electronic records

Point-of-sale systems

Phone systems

Job description

Front Desk Wellness Coordinator – Durham, NC

$15–$18/hour Based on Experience + Bonus | Part-Time | In-Person

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Key Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming, efficient, and professional patient experience

Compensation & Hours

• $15–$18 per hour, based on experience
• Bonus opportunities based on individual and clinic performance
• Approximately 25–32 hours per week
• Part-time, in-person position

Preferred Qualifications

• Strong customer service and interpersonal communication skills
• 1+ year of sales experience required
• 2+ years of customer service experience preferred
• Prior front desk, receptionist, healthcare, wellness, or administrative experience preferredComfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
• Confident discussing services, memberships, and packages with patients
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment
• Dependable, professional, positive, and team-oriented

Benefits

• Employee discount
• Part-time scheduling
• Bonus opportunities
• Supportive team environment
• Opportunities for professional growth and development

Job Type: Part-time
Work Location: In person – Durham, NC