Front Desk Receptionist

Workstream; Ocala (FL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

401(k)

Health, dental, and vision insurance

Paid time off

Employee discounts

Job summary

Workstream is hiring a Front Desk Receptionist in Ocala, Florida. This full-time position involves greeting patients, scheduling appointments, and managing records at a fast-paced medical clinic.

A high school diploma and strong customer service skills are required, with 2+ years of experience preferred. Benefits include health insurance, 401(k), paid time off, and employee discounts.

Qualifications

• Strong verbal and written communication skills.
• Excellent phone etiquette and customer service skills.
• Ability to multitask and work efficiently.

Responsibilities

• Greet patients and visitors professionally.
• Check-in and check-out patients efficiently.
• Schedule appointments and manage patient records.
• Provide general support to office staff.

Skills

Verbal communication skills

Customer service skills

Multitasking

Basic computer applications proficiency

Education

High school diploma or equivalent

Job description

Front Desk Receptionist - Full-Time

Compensation: $15-$17 per hour

POSITION OVERVIEW

The Front Desk Receptionist is the first point of contact for patients and visitors, ensuring a welcoming and professional experience in a fast-paced medical and weight loss clinic. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, handling inquiries, and maintaining organized patient records. Strong communication, multitasking, and organizational skills are essential to providing excellent customer service and supporting daily clinic operations.

ESSENTIAL JOB FUNCTIONS

• Greet patients and visitors in a professional and friendly manner.
• Check-in and check-out patients efficiently.
• Answer incoming calls, respond to inquiries, and direct messages appropriately.
• Schedule appointments and manage patient records.
• Perform clerical duties such as scanning, copying, faxing, and data entry.
• Maintain a clean and organized front desk and waiting area.
• Assist with administrative tasks as needed.
• Provide general support to office staff and management.

MINIMUM QUALIFICATIONS

Education and Experience:

• High school diploma or equivalent required.
• Previous experience in a medical office, customer service, or receptionist role preferred.
• 2+ years of experience preferred.

Knowledge, Skills, and Abilities

• Strong verbal and written communication skills.
• Excellent phone etiquette and customer service skills.
• Ability to multitask and work efficiently in a busy environment.
• Proficiency in basic computer applications and office equipment.
• Passion for health and wellness.

WORKING CONDITIONS

• Professional medical office environment.
• Requires extended periods of sitting, standing, and computer use.
• Schedule includes weekday and weekend shifts, with hours between 7:45 AM – 7:45 PM (Monday-Friday) and 7:45 AM – 2:00 PM (Saturday rotation).

COMPENSATION & BENEFITS

• Pay: $15–$17 per hour
• Benefits include:
• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Employee discounts

Main Office Hours of Operation

Monday: 8:00 am - 6:00 pm

Tuesday - Wednesday: 8:00 am - 5:30 pm

Thursday: 8:30 am - 6:30 pm

Friday: 8:00 am - 6:00 pm

Saturday: 7:45 am - 1:00 pm