Front Desk Representative

Highland Wellness Center; Cleveland (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job summary

Highland Wellness Center in Cleveland, Ohio seeks a friendly Front Desk Representative to be the first contact for clients. You will greet customers, book appointments, answer phones, and collect payment information, ensuring smooth check-ins and positive experiences.

The ideal candidate has strong communication, computer skills, and the ability to multitask in a busy wellness clinic environment. Prior receptionist experience is preferred and a cheerful, professional demeanor is essential.

Qualifications

• Five to ten years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Communication

Computer skills

Customer service

Multitasking

Professional demeanor

Tools

Scheduling software

Computer literacy

Job description

Job Summary

We are seeking a friendly and service-oriented

Benefits

• Competitive salary
• Employee discounts
• Free uniforms

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Wellness Clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Five to ten years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills