Front Desk Receptionist

Law Offices of West & Ginos, LLC; Nokomis (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Law Offices of West & Ginos, LLC is seeking a Front Desk Receptionist for a full-time, on-site role in Litchfield, IL. You will greet clients, answer and direct phone calls, schedule appointments, and manage mail while supporting attorneys and staff with routine administrative needs.

The ideal candidate will demonstrate strong phone etiquette, professional communication, and solid clerical skills. Confidentiality is essential in this fast-paced legal office environment, with experience in a law

Qualifications

• Strong phone etiquette and professional communication with clients and staff.
• Experience with front desk duties in a client-facing environment.
• Solid clerical skills: data entry, filing, document handling, scanning.
• Demonstrated customer service abilities, patience and problem-solving.
• Proficiency with basic computer applications; law office software a plus.

Responsibilities

• Greet clients and visitors professionally and courteously.
• Answer and direct phone calls; manage front desk inquiries.
• Schedule and confirm appointments; maintain reception area.
• Handle incoming/outgoing mail and basic clerical tasks.
• Support attorneys and staff with routine administrative needs.
• Protect client confidentiality and maintain a professional demeanor.

Skills

Phone etiquette

Professional communication

Front desk operations

Data entry

Customer service

Office software

Confidentiality

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Description

At Law Offices of West & Ginos, LLC, we provide comprehensive legal services to clients throughout Central Illinois. Our team supports individuals, families, and businesses across a wide range of practice areas, including personal injury, criminal defense, traffic matters, estate planning and administration. We focus on delivering personalized, results-driven representation while guiding clients through each step of the legal process with professionalism and care. The firm is committed to clear communication, practical solutions, and putting clients’ needs at the center of every matter. Our clients’ success and confidence in their legal options are key priorities in our work.

Role Description

The Front Desk Receptionist is a full-time, on-site role based in Litchfield, IL. This position serves as the first point of contact for clients and visitors, greeting them professionally, answering and directing phone calls, and managing front desk inquiries. Daily responsibilities include scheduling and confirming appointments, maintaining an organized reception and waiting area, and handling incoming and outgoing mail. The role also involves performing clerical tasks such as data entry, filing, scanning, and preparing basic legal documents, as well as supporting attorneys and staff with routine administrative needs. The receptionist is expected to provide courteous, efficient service, protect client confidentiality, and uphold a professional demeanor in a fast-paced legal office environment.

Qualifications

• Strong phone etiquette and professional communication skills, with the ability to interact clearly and respectfully with clients, colleagues, and external contacts.
• Experience with core receptionist duties, including greeting visitors, managing appointments, and coordinating front desk operations in a client-facing environment.
• Solid clerical skills such as data entry, document handling, filing, and use of office equipment (printers, copiers, scanners).
• Demonstrated customer service abilities, including patience, empathy, problem-solving, and maintaining a calm and helpful attitude.
• Proficiency with basic computer applications (e.g., email, word processing, calendars); experience with law office or case management software is a plus.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and priorities reliably.
• Commitment to confidentiality, professionalism, and ethical handling of sensitive client information.
• High school diploma or equivalent required; prior experience in a legal or professional office setting preferred.