Front Desk Receptionist

Apploi; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Excellent Benefits

Supportive Management

Incentive Bonuses

Job summary

Park Inn Manor in New York is seeking a warm, organized Front Desk Receptionist to welcome residents, families, and visitors as the first face they encounter. You will answer calls, route messages, and support daily front-desk operations with professionalism.

The successful candidate will be highly organized, reliable, and capable of multitasking in a compassionate, senior-living environment. Proficiency with Microsoft Office, especially Excel, and excellent communication are essential.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of admin/receptionist or customer service experience, preferably in healthcare or senior living.
• Proficient in Microsoft Office, including Excel.
• Strong communication and customer service skills.
• Highly organized, detail-oriented, and able to multitask.
• Self-motivated, reliable, and takes initiative.
• Compassionate and patient with seniors and families.

Responsibilities

• Greet residents, families, visitors, and staff in a friendly and professional manner.
• Answer, screen, and route phone calls and take accurate messages.
• Maintain the visitor sign-in log and follow facility check-in procedures.
• Receive and distribute daily mail, packages, and deliveries.
• Monitor front desk supplies and maintain an Excel inventory spreadsheet.
• Keep the front desk and lobby area neat and welcoming.
• Support general office and administrative tasks as needed.
• Communicate resident and family requests to the appropriate staff.
• Maintain confidentiality of resident and facility information.

Skills

Customer service

Communication

Organizational skills

Multitasking

Reliability

Initiative

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Front Desk Receptionist | Park Inn Manor

• Excellent Benefits
• Supportive Management
• Incentive Bonuses

Park Inn Manor, part of The W Group, is hiring a Front Desk Receptionist. We’re looking for a warm, organized, and dependable person to be the first face residents, families, and visitors see when they walk through our doors.

RESPONSIBILITIES

• Greet residents, families, visitors, and staff in a friendly and professional manner
• Answer, screen, and route phone calls and take accurate messages
• Maintain the visitor sign-in log and follow facility check-in procedures
• Receive and distribute daily mail, packages, and deliveries
• Monitor front desk supplies and maintain an Excel inventory spreadsheet
• Keep the front desk and lobby area neat and welcoming
• Support general office and administrative tasks as needed
• Communicate resident and family requests to the appropriate staff
• Maintain confidentiality of resident and facility information

QUALIFICATIONS

• High school diploma or equivalent
• 1 to 2 years of administrative, receptionist, or customer service experience, preferably in healthcare or senior living
• Proficient in Microsoft Office, including Excel
• Strong communication and customer service skills
• Highly organized, detail-oriented, and able to multitask
• Self-motivated, reliable, and takes initiative
• Compassionate and patient when working with seniors and their families

BENEFITS

• Competitive pay
• Health benefits
• Paid time off, sick time, and holidays
• Paid training
• Incentive bonuses
• Unlimited employee referral bonuses
• Growth and development paths tailored to your interests
• Supportive management with an open door policy
• Reliable schedule

WHY WORK AT THE W GROUP?

The W Group is proud to be the largest provider of senior living and adult care in New York State. Our values-based culture is built on collaboration, encouragement, and teamwork. We offer real opportunities for growth based on your effort and passion for learning, and your ideas can make an immediate impact on the residents and families we serve.