Front Desk Receptionist

Lexington Plastic Surgeons; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading Aesthetics and Plastic Surgery practice as a Front Desk & Customer Service Assistant. This role focuses on delivering best-in-class client experience while managing administrative tasks and patient coordination. Ideal candidates will have strong communication skills, detail-oriented work style, and previous experience in a medical setting.

Qualifications

• Energetic and polished appearance with professional demeanor.
• Confident communicator with exceptional English skills.
• Previous experience in medical or aesthetics office is a plus.

Responsibilities

• Greet and assist patients, managing high-volume phone lines.
• Support the Physician and office team with administrative tasks.
• Ensure smooth daily operations of the front office.

Skills

Communication

Customer service

Organization

Detail-oriented

Tech-savviness

Tools

EMR software

Microsoft Office Suite

Job description

Lexington Plastic Surgeons provided pay range

This range is provided by Lexington Plastic Surgeons. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $22.00/hr

Join Our Premier Aesthetics & Plastic Surgery Practice as a Front Desk & Patient Experience Coordinator

We are a leading Aesthetics and Plastic Surgery practice, seeking a poised, articulate, and highly motivated Front Desk & Customer Service Assistant to be the welcoming face and voice of our office. This is more than just a front desk role — it’s a chance to be an integral part of a high-performing, patient-focused team dedicated to excellence in cosmetic care.

If you thrive in a fast-paced, professional environment, take pride in your communication skills, and love delivering a best-in-class client experience, we want to hear from you.

Who You Are:

• Energetic, polished, and professional in both appearance and demeanor
• A confident communicator with exceptional English verbal and written skills
• Naturally organized and detail-oriented, with a drive to follow through
• Customer-service savvy, with experience in converting inquiries into loyal patients
• Tech-savvy and efficient in managing administrative workflows

Key Responsibilities:

• Greet and assist patients with warmth and professionalism — both in person and on the phone
• Manage high-volume phone lines and schedule consultations with precision
• Support the Physician and office team with administrative and patient coordination tasks
• Utilize EMR software and patient scheduling systems (experience preferred)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ensure smooth daily operations of the front office and contribute to overall practice flow
• Maintain a tidy, welcoming front office environment
• Multi-task efficiently while remaining detail-oriented and collaborative

Preferred Qualifications:

• Previous experience in a medical, plastic surgery, or aesthetics office is a strong plus
• Background in sales or customer conversion is highly valued
• Bilingual in English and Spanish is a plus

This is an exciting opportunity to grow with a dynamic, respected practice where your skills, professionalism, and initiative are truly valued.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Customer Service

• Industries

  Medical Practices

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