Front Desk Receptionist

Bhmsny; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Brooklyn Heights Montessori School is hiring a Front Desk Receptionist responsible for managing the reception desk, greeting visitors, and maintaining attendance records. This full-time position requires strong customer service skills, proficiency in G Suite and Microsoft Office, and the ability to work in a busy environment. The role is essential for ensuring a welcoming atmosphere and efficient administration.

Qualifications

• Strong customer service and interpersonal skills.
• Competency with G Suite and Microsoft Office programs required.
• Ability to work independently with limited supervision.

Responsibilities

• Manage the front reception desk and greet visitors.
• Record daily attendance in the database system.
• Provide clerical support to Business Office and CFO.

Skills

Customer service

Interpersonal skills

Multi-tasking

Organizational competency

Research skills

Education

High school diploma or equivalent

Tools

G Suite

Microsoft Office

Job description

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Job Description: Information Desk and School Office Manager

Start Date: July 1, 2025

Reports to: Chief Financial Officer

Brief Description: The Front Desk Receptionist reports to the Chief Financial Officer and is responsible for the primary reception coverage at Brooklyn Heights Montessori School. The Front Desk Receptionist is responsible for managing the school's front reception desk, answering our multi-line phone, and greeting families and visitors with a positive and helpful attitude. This is a 12-month (in-person) position. Hours are 7:45am - 4:00 pm (1 hour for lunch).

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Greet students, families, and visitors with care and a friendly demeanor.
• Manage visitor check-in process upon arrival and assist with visitor badges.
• Provide a second point of security: keen eye on front desk activities upon entrance to the building to ensure the safety of students upon arrival and dismissal.
• Manage a multi-line phone system and train others on the system as needed. Interface with the Technology Manager on any system issues.
• Manage and record daily attendance records in the Veracross database system. Receive attendance lists from classes, receive parental notice of absences/lateness, distribute lists of absences, contact families when absences have not been reported, and maintain attendance records in Veracross. Distribute the daily attendance report to all school personnel via email.
• Manage fire drill attendance log during school fire drills.
• Responsible for all incoming and outgoing mail including its distribution.
• Maintain the school’s postage meter using the Neopost machine.
• Coordinate with the Department of Education to order and provide Metro-cards to students.
• Manage and maintain the daily attendance process and prepare the school attendance report.
• Place all supply orders according to the ordering procedure (requisitions, approvals, etc.).
  • Track deliveries and verify content against order requisition.
  • Maintain general office supply closet and inventory.
• Provide clerical support as needed to the Business Office and CFO.
• Provide summer camp office support during summer months (June, July, and August).
• Attend all scheduled all-staff meetings.
• Manage Front desk during all school special events in accordance with the school calendar.
• Required to attend occasional school events held on evenings and weekends.
• Other duties as assigned.
• Perform various reasonable tasks from time to time as requested by the Head of School and the CFO.
• Know and comply with the established policies and procedures of Brooklyn Heights Montessori School as stated in the Faculty and Staff Handbook.

SKILLS AND REQUIREMENTS:

• Strong customer service and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to communicate and effectively interact with students of all ages.
• Strong work ethic and sense of humor.
• Competency with G Suite (Google Suite/Google Drive).
• Intermediate/High skill level with Microsoft Office programs (Excel, Word, and Powerpoint) required.
• High level of skill in researching information and comfortable using the internet.
• Ability to carry out written and oral instructions with a high level of efficiency.
• Ability to multi-task with a high level of accuracy and detail.
• Organizational competency and desire to work in a collaborative environment.
• Ability to sit or stand for long periods of time and occasionally lift boxes when sorting deliveries.
• Ability to read and converse in English - knowledge of a second language a plus.
• Candidates must be able to work independently with limited supervision.

Brooklyn Heights Montessori School has an institutional commitment to the principles of diversity, social justice, and equity. In that spirit, BHMS does not discriminate in violation of the law on the basis of race, religion, creed, color, gender identity or expression, sexual orientation, age, physical challenge, national or ethnic origin, ancestry, or any other characteristic.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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