Front Desk Receptionist

Brooklyn Heights Montessori School; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading educational institution in New York is seeking an Information Desk and School Office Manager. This role involves managing the front reception desk, providing excellent customer service, and supporting the Business Office. The ideal candidate will demonstrate strong organizational and communication skills, and will thrive in a fast-paced environment. This is a full-time, in-person position with a focus on community engagement and support.

Qualifications

• Strong customer service and interpersonal skills required.
• Ability to work efficiently in a fast-paced environment.
• Fluent in English; additional languages a plus.

Responsibilities

• Greet students, families, and visitors warmly.
• Manage multi-line phone system and liaise with Technology Manager.
• Provide clerical support to the Business Office and CFO.

Skills

Customer Service

Interpersonal Skills

Communication

Organizational Skills

Research Skills

Multi-tasking

English

Tools

G Suite

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

Job Description: Information Desk and School Office Manager

Start Date: July 1, 2025

Reports to: Chief Financial Officer

Brief Description: The Front Desk Receptionist reports to the Chief Financial Officer and is responsible for managing the school's front reception desk, answering multi-line phones, and greeting families and visitors with a positive attitude. This is a 12-month in-person position, working hours are 7:45 am - 4:00 pm with a 1-hour lunch.

Responsibilities include but are not limited to:

• Greet students, families, and visitors warmly
• Manage visitor check-in and badges
• Ensure safety at the front entrance
• Manage multi-line phone system and liaise with Technology Manager
• Maintain attendance records in Veracross, communicate with families about absences
• Oversee fire drill attendance logs
• Handle all incoming and outgoing mail and postage
• Coordinate Metro-card distribution with the Department of Education
• Order supplies, track deliveries, and maintain inventory
• Provide clerical support to the Business Office and CFO
• Support summer camp office operations
• Attend staff meetings and school events, including evenings and weekends
• Perform other duties as assigned, ensuring compliance with school policies

Skills and Requirements:

• Strong customer service and interpersonal skills
• Ability to work efficiently in a fast-paced environment
• Effective communication with students of all ages
• Proficient in G Suite and Microsoft Office (Excel, Word, PowerPoint)
• Research skills and internet proficiency
• Ability to follow instructions accurately and multi-task
• Organizational skills and collaborative mindset
• Ability to sit/stand for long periods and lift boxes occasionally
• Fluent in English; additional languages a plus
• Ability to work independently with limited supervision

Brooklyn Heights Montessori School values diversity, social justice, and equity. We do not discriminate based on race, religion, creed, color, gender identity/expression, sexual orientation, age, physical challenges, ethnicity, or other characteristics.

Pre-employment Notice: All applicants must consent to background checks and fingerprinting as required by law. Employment is at-will and subject to verification of statements provided in the application.

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