Front Desk Receptionist

Taylor Hodson Staffing; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Taylor Hodson Staffing is seeking a professional Front Desk Receptionist for a financial services firm in New York. You will greet clients, manage front desk operations, answer calls, and provide administrative support to keep the office running smoothly.

The ideal candidate will have strong communication and customer service skills, with attention to detail and the ability to maintain confidentiality in a professional financial services environment. Proficiency with Microsoft Office is required.

Qualifications

• Bachelor's degree required.
• Experience in reception/front desk or related role preferred.
• Excellent verbal and written communication skills with a polished demeanor.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Discretion with confidential information and professional conduct.

Responsibilities

• Greet and assist clients, visitors, and staff in a professional manner.
• Answer, screen, and route phone calls and manage general email inquiries.
• Coordinate visitor check-ins and meetings; reserve conference rooms.
• Assist with mail distribution, shipping/receiving, and document handling.
• Maintain an organized reception area, stock supplies, and liaise with building management.
• Provide general administrative support as needed, ensuring confidentiality.

Skills

Communication

Customer service

Organization

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

A financial services firm is seeking a professional, polished, and highly organized Front Desk Receptionist to serve as the first point of contact for clients, visitors, and employees. This individual will manage front desk operations, coordinate visitor arrivals, handle incoming calls, and provide administrative support to ensure the office runs efficiently.

The ideal candidate will have excellent communication and customer service skills, strong attention to detail, and the ability to maintain confidentiality in a professional financial services environment.

Key Responsibilities

• Front Desk Management: Greet and welcome clients, visitors, and guests, ensuring a professional and courteous reception experience.
• Phone & Email Communications: Answer and direct incoming calls, monitor general email inquiries, and route messages to the appropriate individuals.
• Visitor & Meeting Coordination: Manage visitor check-ins, notify employees of arrivals, coordinate conference room reservations, and assist with meeting preparations.
• Administrative Support: Assist with mail distribution, shipping and receiving, document preparation, copying, scanning, and general office organization.
• Office Operations: Monitor office supplies, coordinate with building management and vendors, and help maintain an organized and presentable reception area.
• Employee Support: Assist with scheduling, catering orders, office events, and other administrative requests as needed.
• Confidentiality & Professionalism: Handle sensitive information appropriately and adhere to the firm's policies and procedures.

Qualifications

• Bachelors Degree (Required)
• Previous experience in reception, front desk administration, hospitality, or a similar client-facing role.
• Excellent verbal and written communication skills, with a polished and professional demeanor.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Strong customer service skills and a proactive, detail-oriented approach.
• Ability to exercise discretion when handling confidential information.
• Reliable, punctual, and comfortable interacting with clients and senior-level professionals.