Front Desk Receptionist

Golden State Orthopedics & Spine; Mountain View (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Employee PPO medical insurance

401k and profit-sharing program

Paid vacation

Floating holidays

Sick time

Job summary

Golden State Orthopedics & Spine is seeking a Full-Time Front Desk Receptionist to join our California clinic. You will welcome patients, verify information, collect co-pays and medical deposits, and support overall front desk operations.

Responsibilities include scanning IDs, scheduling appointments with the right physician, arranging authorizations or transportation, and handling daily paperwork and privacy notices. Occasional travel between Capitola and Watsonville is required.

Qualifications

• 1 year of medical front desk experience preferred.
• Experience handling insurance verification and patient payments is a plus.

Responsibilities

• Register patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, and payments on accounts.
• Scan IDs and insurance cards; obtain signatures on required documents.
• Schedule appointments accurately with the correct physician.
• Arrange authorizations, interpreters, or transportation for appointments when needed.
• Respond to front desk alert notes and complete daily paperwork and privacy notices.
• Scan daily documents such as data details, policies, authorizations, and referrals.

Skills

Front desk operations

Medical billing & insurance

Data entry

Scheduling appointments

Patient communication

Education

High School Diploma

Tools

EMR software

Document scanners

Job description

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You'll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• 50% travel betweenCapitola, and Watsonville required
• Additional duties as assigned

What We’re Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time