Front Desk Receptionist

Golden State Orthopedics and Spine; Los Gatos (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Collaborative culture

Medical insurance

401k & profit sharing

Paid time off

Employee discounts

Internal mobility

Job summary

Golden State Orthopedics and Spine is seeking a Full Time Front Desk Receptionist to join our team in California. The role focuses on patient registration, insurance processing, scheduling, and coordinating ancillary needs for appointments.

The ideal candidate is bilingual in Spanish, has 1 year of medical practice experience, and can travel between Capitola and Watsonville as needed. A patient‑focused, collaborative environment is offered.

Qualifications

• 1 year experience at a medical practice preferred.
• Bilingual in Spanish required.

Responsibilities

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts.
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices and updating expire alerts
• Scanning daily documents such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes and directing to correct person/department
• Overseeing the waiting room to ensure patients are attended to in a timely manner
• Informing patients if MD/PA/NP is running behind
• 50% travel between Capitola and Watsonville required
• Additional duties as assigned

Skills

Bilingual in Spanish

Education

High School Diploma or equivalent

Job description

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You’ll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• 50% travel betweenCapitola, and Watsonville required
• Additional duties as assigned

What We’re Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred
• Bilingual in Spanish (required)

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
• Employee Discount Programs
• Internal Mobility