Front Desk Receptionist

Apploi; Mesquite (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Mesquite Village Wellness & Rehabilitation is seeking a Front Desk Coordinator to manage front-desk activities and deliver exceptional patient service. You will greet patients, handle calls and emails, and support our healthcare team in maintaining accurate records and confidential information.

The role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment with multiple priorities.

Qualifications

• Minimum 2 years in a healthcare setting, front desk or administrative role preferred.
• Excellent communication, organizational and interpersonal skills.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to work in a fast-paced environment with multiple priorities.

Responsibilities

• Greet patients, families, and visitors in a warm, welcoming manner.
• Answer phone calls, respond to emails, and resolve patient inquiries promptly.
• Maintain accurate patient records and ensure confidentiality of information.
• Collaborate with healthcare professionals to ensure smooth communication.
• Perform administrative tasks such as data entry, filing, and mail management.
• Develop and maintain relationships with patients, families, and referring providers to support satisfaction.

Skills

Healthcare front desk experience

Customer service

Communication

Confidentiality

Job description

Front Desk Receptionist

Join the Team at Mesquite Village Wellness & Rehabilitation

At Mesquite Village Wellness & Rehabilitation, we are committed to providing exceptional care to our patients, and we are seeking a dedicated and skilled Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will play a crucial role in ensuring the smooth operation of our front desk, providing outstanding customer service, and assisting our healthcare professionals in delivering top-notch care.

Responsibilities

• Greet patients, families, and visitors, and provide a warm and welcoming environment
• Answer phone calls, respond to emails, and resolve patient inquiries and concerns in a timely and professional manner
• Maintain accurate and up-to-date patient records, and ensure confidentiality and security of sensitive information
• Collaborate with healthcare professionals to resolve issues and ensure seamless communication
• Perform various administrative tasks, such as data entry, filing, and mail management
• Develop and maintain relationships with patients, families, and referring providers to ensure satisfaction and loyalty

Requirements

• 2 years of experience in a healthcare setting, preferably in a front desk or administrative role
• Excellent communication, organizational, and interpersonal skills
• Strong attention to detail and ability to maintain confidentiality
• Ability to work effectively in a fast-paced environment with multiple priorities