Healthcare Front Desk Coordinator – Welcoming, Efficient

Apploi; Mesquite (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Mesquite Village Wellness & Rehabilitation is seeking a Front Desk Coordinator to manage front-desk activities and deliver exceptional patient service. You will greet patients, handle calls and emails, and support our healthcare team in maintaining accurate records and confidential information.

The role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment with multiple priorities.

Qualifications

• Minimum 2 years in a healthcare setting, front desk or administrative role preferred.
• Excellent communication, organizational and interpersonal skills.
• Strong attention to detail and ability to maintain confidentiality.
• Ability to work in a fast-paced environment with multiple priorities.

Responsibilities

• Greet patients, families, and visitors in a warm, welcoming manner.
• Answer phone calls, respond to emails, and resolve patient inquiries promptly.
• Maintain accurate patient records and ensure confidentiality of information.
• Collaborate with healthcare professionals to ensure smooth communication.
• Perform administrative tasks such as data entry, filing, and mail management.
• Develop and maintain relationships with patients, families, and referring providers to support satisfaction.

Skills

Healthcare front desk experience

Customer service

Communication

Confidentiality

Job description

Mesquite Village Wellness & Rehabilitation is seeking a Front Desk Coordinator to manage front-desk activities and deliver exceptional patient service. You will greet patients, handle calls and emails, and support our healthcare team in maintaining accurate records and confidential information.

The role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment with multiple priorities.