Front Desk Receptionist

CSN Collision; Los Angeles (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Family-owned culture

Supportive work environment

Negotiable pay based on experience

Job summary

A family-owned auto body shop in Canoga Park is seeking a customer-focused Front Desk Receptionist to provide excellent service at the front desk. In this role, you'll greet customers, manage appointments, and communicate with insurance companies. Proficiency in CCC ONE and QuickBooks is essential, along with bilingual capabilities in English and Spanish. This position offers a supportive atmosphere with negotiable pay based on experience and benefits discussed during the interview.

Qualifications

• Experience working in a body shop or collision repair environment is required.
• Bilingual in English and Spanish is required.
• Friendly, professional, detail-oriented personality.

Responsibilities

• Greet and assist customers in person and over the phone.
• Schedule appointments and manage repair orders.
• Communicate with customers and insurance companies.

Skills

Customer service

Scheduling appointments

Bilingual - English and Spanish

Multitasking

Organizational skills

Tools

CCC ONE

QuickBooks

Microsoft Word

Microsoft Excel

Job description

Location: GAB Collision Center - Canoga Park, CA
Website: gabcollision.com

GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to be the welcoming face of our busy auto body shop. We take pride in our craftsmanship and service—and it all starts at the front desk.

What You’ll Do

• Greet and assist customers in person and over the phone
• Schedule appointments and manage repair orders using CCC ONE
• Communicate with customers and insurance companies professionally
• Handle invoices and payments using QuickBooks
• Perform administrative tasks using Microsoft Word and Excel
• Translate and communicate effectively in both English and Spanish

Requirements

• Experience working in a body shop or collision repair environment (required)
• Proficient with CCC ONE, QuickBooks, Word, and Excel
• Bilingual - English and Spanish (required)
• Friendly, professional, and detail-oriented
• Strong multitasking and organizational skills

Benefits

Why Join GAB Collision?

• Family-owned and operated with a team-first culture
• Established reputation for quality work and honest service
• Fast-paced, supportive work environment
• Pay negotiable based on industry experience
• Benefits to be discussed at the time of interview