Front Desk Receptionist

Floyd's 99 Barbershop; Irvine (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Irvine, CA is seeking a full-time Front Desk Receptionist to keep our busy shop running smoothly. You will greet clients, answer phones, schedule appointments, and provide cost estimates while upselling services when appropriate.

Ideal candidates have 2+ years of customer service experience in fast-paced environments, excellent communication skills, and a team-focused mindset. A flexible schedule including evenings and weekends is required to support our nationwide,

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Ability to work in a fast-paced environment.
• Strong communication over phone and in person.
• Flexible schedule including nights and weekends.
• Commitment to helping others and teamwork.
• Maintain confidentiality.

Responsibilities

• Answer phone calls and respond to questions from clients.
• Inform customers about services and offerings and upsell when appropriate.
• Schedule appointments and provide cost estimates.
• Assist with staff messages and general cleaning tasks.

Skills

Customer service

Phone etiquette

Team collaboration

Confidentiality

Time management

Organizational skills

Job description

Floyd's 99 Barbershop in Irvine, CA needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay

Our Front Desk Receptionist earns $17.00/hour.

Schedule

Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

We make getting a great haircut easy and enjoyable, offering expert, personalized styles for every client-whether they want to change things up, maintain their look, or simply relax in a fun, high-energy space. We're all about PEOPLE FIRST, making sure both clients and teammates feel valued, supported, and energized. With a culture that encourages growth, creativity, and a laid-back yet professional atmosphere, Floyd's 99 Barbershop in Irvine is the perfect place for a barber or stylist who loves teamwork, continuous learning, and bringing positive vibes to the chair. If you're ready to work hard, have fun, and be part of a beauty team that's all about great hair and great energy, we want you!

QUALIFICATIONS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so,