Front Desk Receptionist

The Joint Chiropractic; Greensboro (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Performance-based bonus opportunities

Supportive team environment

Opportunities for growth and developm

Job summary

The Joint Corp. in Greensboro, NC, is seeking a Front Desk Wellness Coordinator to join our Friendly Center clinic team. This role focuses on delivering a welcoming, informed, and supportive patient experience from check-in through checkout.

You will manage appointments, assist with payments, and educate patients on wellness options in a fast-paced, team-oriented environment. This is an in-person position at our Greensboro Friendly Center clinic.

Qualifications

• Strong customer service and interpersonal communication skills.
• Friendly and confident when working directly with patients.
• Comfortable using phone systems, scheduling software, and electronic records.
• Prior front desk, receptionist, customer service, sales, or administrative experience preferred.

Responsibilities

• Greet patients and members and provide a friendly, professional check-in experience.
• Answer incoming calls and respond to electronic messages in a timely and professional manner.
• Schedule, confirm, and manage appointments using clinic scheduling systems.
• Process payments and support point-of-sale functions.
• Maintain accurate patient records and complete basic reporting tasks.
• Educate patients on clinic services, wellness plans, and membership options.
• Support clinic goals through positive, patient-focused conversations.
• Provide general front desk and administrative support to keep daily operations running smoothly.

Skills

Customer service

Interpersonal skills

Multitasking

Organized

Team oriented

Tools

Scheduling software

Phone system

Electronic records

Job description

We are seeking an organized, personable, and dependableFront Desk Wellness Coordinatorto join our Greensboro clinic team atFriendly Center. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating a positive experience from the moment a patient walks through the door.

As a Wellness Coordinator, you’ll play an important role in keeping the clinic running smoothly while helping patients feel welcomed, informed, and supported throughout their visit.

Key Responsibilities

• Greet patients and members and provide a friendly, professional check-in experience

• Answer incoming calls and respond to electronic messages in a timely and professional manner

• Schedule, confirm, and manage appointments using clinic scheduling systems

• Process payments and support point-of-sale functions

• Maintain accurate patient records and complete basic reporting tasks

• Educate patients on clinic services, wellness plans, and membership options

• Support clinic goals through positive, patient-focused conversations

• Provide general front desk and administrative support to keep daily operations running smoothly

Compensation & Hours

• Approximately25–40hours per week, with some flexibility based on availability and clinic needs
• Ideally you will agree to a set weekly, recurring schedule with some weekend availability.

  • For example: Sunday - Thursday or Tuesday - Saturday

• We also have part time positions available for those who can work weekends consistently
• Monday - Friday : 9:45 AM - 7 PM,with a dedicated lunch break
• Saturday & Sunday: 9:45 AM - 5 PM

• $15–$18 per hour, depending on experience

• Monthly Bonus opportunitiesbased on sales performance

Preferred Qualifications

• Strong customer service and interpersonal communication skills

• Friendly, confident, and comfortable working directly with patients

• Comfortable using phone systems, scheduling software, and electronic records

• Prior front desk, receptionist, customer service, sales, or administrative experience preferred

• Ability to multitask, stay organized, and work efficiently in a fast-paced environment

• Dependable, professional, and team-oriented

Benefits

• Employee discount

• Flexible scheduling

• Performance-based bonus opportunities

• Supportive team environment

• Opportunities for growth and development

Join Our Team

Our clinic is conveniently located atFriendly Center in Greensboro, NC, where we serve a busy and diverse patient base. If you enjoy helping people, building relationships, and being part of a team focused on creating an excellent patient experience, we’d love to hear from you.

This is anin-person position at our Greensboro Friendly Center clinic.