Front Desk Receptionist

Ultimate Staffing Services; Garner (NC); On-site; USD 15,000 - 29,000; Full time

Job summary

Ultimate Staffing Services in Garner, North Carolina, is seeking a Front Desk Receptionist to be the first point of contact for customers, vendors, and visitors. The role involves handling calls, recording service requests, and supporting the service department to ensure smooth office operations.

Responsibilities include welcoming guests, processing deliveries, and maintaining accurate records, with a focus on professional appearance and strong organizational skills.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Ability to record information accurately and manage multiple tasks.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Record service requests and create detailed work orders.
• Welcome visitors and receive deliveries in a courteous manner.
• Maintain organized records of communications and messages.
• Provide general administrative support to office and field staff.

Skills

Communication skills

Organizational skills

Multitasking

Education

High school diploma

Tools

Phone system

Copier

Computer

Job description

Front Desk Receptionist (JN -082026-429781) Garner, North Carolina

Salary: USD18 - USD18 per hour

The Front Desk Receptionist serves as the first point of contact for customers, vendors, and visitors. This role is responsible for managing incoming communications, documenting service requests, supporting the service department, and handling general front office duties to ensure the smooth operation of the construction office.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Record customer service requests and create detailed work orders for the Service Manager.
• Take accurate messages and maintain notes regarding customer inquiries and callback requests.
• Welcome visitors, clients, and vendors to the office.
• Open the door and receive deliveries, packages, and incoming shipments.
• Monitor and distribute incoming mail and packages to appropriate personnel.
• Check and retrieve mail from the street mailbox on a daily basis.
• Maintain organized records of work orders, phone messages, and customer communications.
• Provide general administrative support to office and field staff as needed.
• Ensure the front reception area remains clean, organized, and professional.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Ability to accurately record information and manage multiple tasks simultaneously.
• Proficient with basic office equipment, including phones, copiers, and computers.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and professional in appearance and conduct.