Front Desk Receptionist

ALIGN ENT AND ALLERGY; East Norriton Township (Montgomery County); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

ALIGN ENT AND ALLERGY is seeking a friendly Medical Receptionist to support daily front-desk operations. You will greet patients, verify information, and update electronic medical records with accuracy.

This role requires teamwork, reliability, and a patient-centered approach in a fast-paced medical office. You will rotate between locations as needed, perform check-ins, scheduling, and payments, and coordinate with clinicians to optimize patient flow and Administrative duties.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer-facing experience.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Proficient with computer systems and basic office software.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Empathy and professionalism when dealing with patients and families.
• Occasional location rotation.

Responsabilités

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify information, and update electronic medical records accurately.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.

Connaissances

Communication skills

Customer service

Organizational skills

Interpersonal skills

Attention to detail

Computer literacy

Multitasking

Reliability

Formation

High school diploma or equivalent

Outils

EMR systems

Office software

Description du poste

DescriptionCurrently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.ResponsibilitiesGreet patients and visitors with a warm and welcoming demeanor.Check-in patients, verify their information, and update electronic medical records accurately.Answer phone calls, address inquiries, and transfer calls to appropriate personnel.Schedule and confirm patient appointments, ensuring efficient time management.Assist patients in completing necessary forms and understanding office policies.Collect patient co-pays, process payments accurately, and maintain proper documentation.Maintain the cleanliness and organization of the reception area.Coordinate with medical staff to optimize patient flow and use of resources.Insurance EligibilityBenefits401(k) after a year of serviceDental insuranceHealth insurancePaid time offVision insuranceRequirementsHigh school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Proficiency in using computer systems and basic office software.Ability to handle a fast-paced environment and multiple tasks simultaneously.Empathy, compassion, and professionalism in dealing with patients and their families.Ability to work well as part of a team.Reliability and punctuality in attendance.Rotating between locations is required.