Front Desk Receptionist

Paycom - ATS; Flemington (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Paycom - ATS is seeking a friendly Medical Receptionist to support a medical practice. You will handle patient check-ins, appointment scheduling, calls, payments, and EMR updates in a fast-paced environment.

You will collaborate with clinical staff, maintain a tidy front desk, and ensure smooth patient flow across rotating locations. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required or equivalent experience.
• NextGen experience preferred but not required.
• Previous receptionist or customer-facing experience encouraged.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and visitors with a friendly, welcoming demeanor.
• Check-in patients, verify information, and update electronic records accurately.
• Answer calls, address inquiries, and route to appropriate personnel.
• Schedule and confirm appointments with efficient time management.
• Assist patients with forms and understand office policies.
• Collect co-pays and process payments with proper documentation.
• Keep reception area clean, organized, and stocked.
• Coordinate with medical staff to optimize patient flow and resource use.

Skills

Customer service

Communication

Organizational skills

Teamwork

Empathy

Punctuality

Reliability

Multitasking

Computer literacy

Office software

Education

High school diploma or equivalent

Tools

NextGen

Job description

Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.ResponsibilitiesGreet patients and visitors with a warm and welcoming demeanor.Check-in patients, verify their information, and update electronic medical records accurately.Answer phone calls, address inquiries, and transfer calls to appropriate personnel.Schedule and confirm patient appointments, ensuring efficient time management.Assist patients in completing necessary forms and understanding office policies.Collect patient co-pays, process payments accurately, and maintain proper documentation.Maintain the cleanliness and organization of the reception area.Coordinate with medical staff to optimize patient flow and use of resources.Insurance EligibilityBenefits401(k) after a year of serviceDental insuranceHealth insurancePaid time offVision insuranceHigh school diploma or equivalent.Preferred but not required NextGen experiencePrevious experience as a receptionist or in a customer-facing role.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Proficiency in using computer systems and basic office software.Ability to handle a fast-paced environment and multiple tasks simultaneously.Empathy, compassion, and professionalism in dealing with patients and their families.Ability to work well as part of a team.Reliability and punctuality in attendance.Rotating between locations is required.