Front Desk Receptionist

Align ENT + Allergy; Flemington (NJ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Paycom - ATS is seeking a friendly Medical Receptionist to join our practice. You will greet patients, check in and verify information, answer calls, schedule appointments, and collect co-pays while maintaining a welcoming reception area.

Role requires empathy, strong organizational skills, and the ability to multitask in a fast-paced environment. Rotation between locations is required, with a focus on patient care and smooth operations.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer-facing experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Empathy and professionalism when interacting with patients and families.
• Team player with reliability and punctuality.
• Willingness to rotate between locations.

Responsibilities

• Greet patients and visitors with a warm, welcoming demeanor.
• Check-in patients, verify information, and update records.
• Answer calls, address inquiries, and route to appropriate staff.
• Schedule and confirm appointments to manage patient flow.
• Assist patients with forms and explain office policies.
• Collect co-pays and process payments accurately.
• Maintain a clean and organized reception area.
• Coordinate with medical staff to optimize patient flow.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Teamwork

Reliability

Empathy & professionalism

Education

High school diploma or equivalent

Tools

NextGen experience

Job description

## DescriptionCurrently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.**Responsibilities*** Greet patients and visitors with a warm and welcoming demeanor.* Check-in patients, verify their information, and update electronic medical records accurately.* Answer phone calls, address inquiries, and transfer calls to appropriate personnel.* Schedule and confirm patient appointments, ensuring efficient time management.* Assist patients in completing necessary forms and understanding office policies.* Collect patient co-pays, process payments accurately, and maintain proper documentation.* Maintain the cleanliness and organization of the reception area.* Coordinate with medical staff to optimize patient flow and use of resources.* Insurance Eligibility**Benefits*** 401(k) after a year of service* Dental insurance* Health insurance* Paid time off* Vision insurance## Requirements* High school diploma or equivalent.* Preferred but not required NextGen experience* Previous experience as a receptionist or in a customer-facing role.* Excellent communication and interpersonal skills.* Strong organizational skills and attention to detail.* Proficiency in using computer systems and basic office software.* Ability to handle a fast-paced environment and multiple tasks simultaneously.* Empathy, compassion, and professionalism in dealing with patients and their families.* Ability to work well as part of a team.* Reliability and punctuality in attendance.* Rotating between locations is required.