Front Desk Receptionist

Golden State Orthopedics and Spine; Dublin (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Collaborative and friendly work env.

Full coverage for Employee PPO Medical

401k and Profit-Sharing Program

Paid Vacation and Holidays

Employee Discount Programs

Internal Mobility

Job summary

Golden State Orthopedics and Spine is seeking a full-time Front Desk Receptionist to join our team in a fast-paced medical office. You will register patients, collect data and payments, and schedule appointments with the correct physician while ensuring a smooth patient flow.

The role requires a high school diploma and at least 1 year of experience in a medical practice; Spanish bilingual capability is preferred to assist our diverse patient base.

Qualifications

• High School Diploma or equivalent required.
• 1 year experience at a medical practice preferred.
• Spanish bilingual preferred.

Responsibilities

• Register patients with required data, insurance, co-pays and deposits.
• Scan IDs and insurance cards; obtain signatures on documents.
• Schedule appointments with the correct physician.
• Arrange authorizations, interpreters or transportation as needed.
• Respond to front desk alert notes and maintain daily records.
• Process daily paperwork and privacy notices.
• Scan daily documents (policies, authorizations, referrals).
• Sort incoming faxes and route to the correct department.
• Monitor waiting room and keep patients informed of delays.
• Perform additional duties as assigned.

Skills

Bilingual Spanish

Front desk

Education

High School Diploma or equivalent

Job description

About the Role

• We are looking for a Full Time Front Desk Receptionist to join our team

What You'll Do

• Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• Scheduling appointments accurately with correct physician
• Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• Responding to alert notes that apply to front desk
• Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• Sorting incoming faxes from the fax machine, delegate to the correct person or department
• Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• Informing all patients if MD/PA/NP is running behind
• Additional duties as assigned

What We're Looking For:

Education:

• High School Diploma or equivalent

Experience:

• 1 year experience at a medical practice preferred
• Bilingual in Spanish preferred

What We Offer

• Collaborative and friendly work environment
• Full coverage for Employee PPO Medical insurance
• 401k and Profit-Sharing Program
• Paid Vacation, Floating Holidays, Regular Holidays, Sick Time
• Employee Discount Programs
• Internal Mobility